Fluxx in San Francisco offers Grantmaker, this being their grant management platform for funders, providing clear data exploration tools and customizable dashboard, dynamic workflow with audit trail, and many collaboration and sharing tools.
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Salesforce Nonprofit Cloud
Score 9.0 out of 10
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Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
Grantmaker is well suited for managing grant-making processes and records. It's not a very good tool for CRM. We are currently working with an outside vendor to design a module that will integrate with Grantmaker to help with CRM.
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
Highly configurable for different use cases and easy to customize.
Instant insight into different job functions can be provided through the unique, customized filtered cards and dashboards for each user.
Frequent updates of new features that add more value to the product over time and create more efficiencies for staff and grantees.
Collaborative user base that is eager and willing to share best practices with lots of support from the vendor.
Friendly staff that is genuinely interested in the funding and nonprofit sectors and how they can make it easier for us to have the community impact we are all trying to achieve.
Lots of connection points. I can associate a contact with an organization, an event and a donation, easily bouncing between them and pulling reports accordingly. Love this!
This system has many more features than we will ever actually use but I love that because when we have a new idea or want to try something out we don't have to switch systems, we just have to dig a little deeper into salesforce and they probably have a solution waiting for us already.
Salesforce is great at training! I love their trailhead and have used it a lot, especially when I was just getting to know the system. It is easy, fun, informative, and always there to teach me something new. I can also go at my own pace instead of many people's models of training through webinars that are almost always at inconvenient times.
I would love to see either email or text notifications added to the platforms to remind of upcoming deadlines and tasks.
Sometimes the data that is pulled into the visuals is not accurate and is a bit glitchy.
Adding a real time commenting capability, like Slack, would help the team to stay in contact. This is especially important for remote grantwriters, like me.
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
I have an assigned rep who is very responsive and is able to answer any questions. Other than that, the technical support has been terrible. I often don't waste time documenting bugs because I know they likely won't get fixed or even followed-up on. Instead, I search for workarounds.
I would say the support for Salesforce for Nonprofits is overall pretty great, as they offer many avenues to find the information you need and offer nonprofits the ability to work with Salesforce-trained volunteers or professional for free, which is useful especially during the customization process. I will say that I have often encountered situations where I needed to figure out certain information that I could not find even amongst the vast network of knowledge they provide.
Fluxx is not only more intuitive than CyberGrants, its interface is also smoother and easier. Fluxx allows proposers to enter and attach proposal information in a more appealing platform than in CyberGrants. Fluxx also retains more historic data than CyberGrants
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
Salesforce for nonprofits is our source of truth for donor and member data.
It's made a world of difference to know we only have to look in one place for an address or donation history.
We have yet to connect Salesforce with our financial software (QBO) given the cost of the third-party connectors though I am investing a fewer lower cost options I have just found.
