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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flowdock

    Score9.5 out of 10
    N/AFlowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.N/A

    Zoho Cliq

    Score9.3 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    FlowdockZoho Cliq
    Editions & Modules
    No answers on this topic
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    FlowdockZoho Cliq
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FlowdockZoho Cliq
    Considered Both Products
    Broadcom
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    FlowdockZoho Cliq
    Project Management
    Comparison of Project Management features of Flowdock and Zoho Cliq
    Feature
    Flowdock
    4.9
    2 Ratings
    44% below category average
    Zoho Cliq
    9.1
    3 Ratings
    17% above category average
    Task Management6.72 Ratings10.03 Ratings
    Gantt Charts3.01 Ratings00 Ratings
    Scheduling4.01 Ratings8.02 Ratings
    Workflow Automation2.01 Ratings8.02 Ratings
    Mobile Access7.22 Ratings10.02 Ratings
    Search5.72 Ratings9.52 Ratings
    Visual planning tools6.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of Flowdock and Zoho Cliq
    Feature
    Flowdock
    3.8
    2 Ratings
    70% below category average
    Zoho Cliq
    7.6
    3 Ratings
    4% below category average
    Chat8.92 Ratings10.03 Ratings
    Notifications7.72 Ratings9.03 Ratings
    Discussions7.72 Ratings10.03 Ratings
    Surveys2.01 Ratings5.01 Ratings
    Internal knowledgebase1.01 Ratings4.01 Ratings
    Integrates with GoToMeeting1.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts1.01 Ratings00 Ratings
    Integrates with Outlook1.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flowdock and Zoho Cliq
    Feature
    Flowdock
    7.8
    1 Ratings
    0% below category average
    Zoho Cliq
    9.0
    3 Ratings
    14% above category average
    Video files8.01 Ratings8.03 Ratings
    Audio files8.01 Ratings8.03 Ratings
    Document collaboration8.01 Ratings00 Ratings
    Access control8.01 Ratings9.03 Ratings
    Advanced security features7.01 Ratings10.03 Ratings
    Device sync00 Ratings10.03 Ratings
    User Ratings
    FlowdockZoho Cliq
    Likelihood to Recommend
    6.6
    (2 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FlowdockZoho Cliq
    Likelihood to Recommend
    Broadcom
    Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    Broadcom
    • Mobile app experience
    • Software integrations
    • Notifications
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Broadcom
    • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
    • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
    • There isn't an app for Windows Phone.
    • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Likelihood to Renew
    Broadcom
    I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
    Read full review
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    Broadcom
    No answers on this topic
    Zoho
    No answers on this topic
    Reliability and Availability
    Broadcom
    No answers on this topic
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Performance
    Broadcom
    No answers on this topic
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Broadcom
    No answers on this topic
    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    Online Training
    Broadcom
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
    Read full review
    Implementation Rating
    Broadcom
    No answers on this topic
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    Slack is a similar software.
    Private chat or channels are well implemented in both softwares and both are also very easy to setup.
    Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
    The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
    Incentivized
    Read full review
    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Broadcom
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Scalability
    Broadcom
    No answers on this topic
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • Our company uses it by default.
    • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
    Read full review
    Zoho
    No answers on this topic
    ScreenShots

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices