Flowdock vs. Webex App

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flowdock
Score 9.5 out of 10
N/A
Flowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.N/A
Webex App
Score 8.3 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
FlowdockWebex App
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
FlowdockWebex App
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
FlowdockWebex App
Features
FlowdockWebex App
Project Management
Comparison of Project Management features of Product A and Product B
Flowdock
4.9
Ratings
44% below category average
Webex App
7.0
Ratings
10% below category average
Task Management6.70 Ratings7.30 Ratings
Gantt Charts3.00 Ratings7.90 Ratings
Scheduling4.00 Ratings8.10 Ratings
Workflow Automation2.00 Ratings5.50 Ratings
Mobile Access7.20 Ratings8.10 Ratings
Search5.70 Ratings6.50 Ratings
Visual planning tools6.00 Ratings5.50 Ratings
Communication
Comparison of Communication features of Product A and Product B
Flowdock
3.8
Ratings
70% below category average
Webex App
7.7
Ratings
3% below category average
Chat8.90 Ratings8.50 Ratings
Notifications7.70 Ratings8.60 Ratings
Discussions7.70 Ratings8.90 Ratings
Surveys2.00 Ratings6.50 Ratings
Internal knowledgebase1.00 Ratings6.90 Ratings
Integrates with GoToMeeting1.00 Ratings10.00 Ratings
Integrates with Gmail and Google Hangouts1.00 Ratings2.10 Ratings
Integrates with Outlook1.00 Ratings10.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Flowdock
7.8
Ratings
0% below category average
Webex App
7.4
Ratings
6% below category average
Video files8.00 Ratings7.40 Ratings
Audio files8.00 Ratings8.30 Ratings
Document collaboration8.00 Ratings7.90 Ratings
Access control8.00 Ratings8.80 Ratings
Advanced security features7.00 Ratings9.00 Ratings
Versioning00 Ratings8.00 Ratings
Integrates with Google Drive00 Ratings1.20 Ratings
Device sync00 Ratings8.70 Ratings
Best Alternatives
FlowdockWebex App
Small Businesses
Stackby
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
FlowdockWebex App
Likelihood to Recommend
6.6
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.9
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
9.9
(0 ratings)
Support Rating
-
(0 ratings)
8.2
(0 ratings)
In-Person Training
-
(0 ratings)
8.2
(0 ratings)
Online Training
-
(0 ratings)
8.5
(0 ratings)
Implementation Rating
-
(0 ratings)
6.0
(0 ratings)
Configurability
-
(0 ratings)
6.5
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
7.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
FlowdockWebex App
Likelihood to Recommend
Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
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It is best suited for invitation-only paid online events with a professional moderator and someone who takes care of the technical issues. The downside I see is that people are less familiar with Webex than other platforms. This creates a barrier. Also, It would help if transcription supported Slovenian. It is less appropriate for events and meetings in Slovenian.
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Pros
  • Possibility to integrate with external services such as e-mail (send messages to a flow inbox from your e-mail), twitter, github, confluence, jira, single sign-on, etc. Using those integrations you can easily improve your team productivity by centralizing all useful information in just one point.
  • Very easy to configure. You can get it running for your company or team in a few minutes. Furthermore, almost all platforms (Windows, Linux, Mac, iOS, Android) have an app to install and there is a web version that can also be used.
  • Powerful communication tool. You can separate differents subjects in to separated "flows" or channels. In addition, you can invite people to join just one channel increasing privacy for others members.
  • Free version up to 5 users. If you are a non-profit organization or have a student project, they say that is possible to work with that too. In other case, you have to pay per user/month.
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  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
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Cons
  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
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  • Easier group discussions, as default title is always "General" then the people listed, it can be difficult for some users to visualize who they are talking to if done quickly.
  • The ability to set my status as "available" so people know they can reach out to me, even if I haven't been at my desk for 10 minutes.
  • The ability to send a message based on someone's availability status (i.e. not in a meeting, or not presenting) rather than just time.
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Likelihood to Renew
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
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We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
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Usability
No answers on this topic
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
No answers on this topic
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
No answers on this topic
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Support Rating
No answers on this topic
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
No answers on this topic
I would rate the in-person training 9/10. The session was highly interactive, providing opportunities for real-time questions and hands-on experience, which made the learning process more engaging. The trainer was knowledgeable, addressing our specific needs and ensuring that all participants fully understood the material. The structured approach and practical exercises helped reinforce key concepts. However, allocating more time for hands-on practice and group discussions could have further improved the overall experience, making it even more effective.
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Online Training
No answers on this topic
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
No answers on this topic
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
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Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
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Scalability
No answers on this topic
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
  • Increasing productivity by reducing idleness, e-mail flooding, miscommunication and accidentally deleted files. We have increasead about 30% our productivity since whe start using Flowdock.
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  • Webex App has really helped in implementing virtual work or working from home, thereby increasing the productivity by saving the traveling time to office. So, it's hard to express it in some measurable matrix, but for sure it has increased the productivity and also, the better document sharing and presentation tools, helps the meeting to be very crisp and super productive.
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ScreenShots