Flow vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flow
Score 9.7 out of 10
N/A
Flow Technologies in British Columbia offers the Flow task management app, featuring a range of tools like kanban board, checklist, timeline, and other features for tracking projects from start to finish.N/A
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
FlowSmartsheet
Editions & Modules
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
FlowSmartsheet
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
FlowSmartsheet
Features
FlowSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Flow
9.3
Ratings
19% above category average
Smartsheet
9.0
Ratings
16% above category average
Task Management9.30 Ratings10.00 Ratings
Resource Management10.00 Ratings9.00 Ratings
Gantt Charts10.00 Ratings9.00 Ratings
Scheduling10.00 Ratings10.00 Ratings
Workflow Automation10.00 Ratings8.10 Ratings
Team Collaboration10.00 Ratings10.00 Ratings
Support for Agile Methodology8.30 Ratings7.00 Ratings
Support for Waterfall Methodology7.40 Ratings8.90 Ratings
Document Management10.00 Ratings8.90 Ratings
Email integration10.00 Ratings9.90 Ratings
Mobile Access7.20 Ratings8.00 Ratings
Timesheet Tracking10.00 Ratings10.00 Ratings
Change request and Case Management10.00 Ratings9.00 Ratings
Budget and Expense Management7.70 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Flow
9.8
Ratings
26% above category average
Smartsheet
9.1
Ratings
19% above category average
Quotes/estimates9.00 Ratings8.80 Ratings
Invoicing10.00 Ratings9.80 Ratings
Project & financial reporting10.00 Ratings8.90 Ratings
Integration with accounting software10.00 Ratings8.90 Ratings
Best Alternatives
FlowSmartsheet
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlowSmartsheet
Likelihood to Recommend
9.7
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.1
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
FlowSmartsheet
Likelihood to Recommend
Flow is great for a team that is managing many projects with a lot of different players involved. It lets people really drill down into the projects that they are a part of without getting distracted by everyone else's work. The features like "focus work" and muting notifications are great for a fast-paced workplace which creates distractions. It is too robust for smaller teams or individual work.
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The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms.
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Pros
  • The “catch up” tab is especially helpful for staying up to date with all the projects you are part of.
  • Being able to overview all of the projects and their status within a team helps give our top-level leaders a snapshot of where we are at any given moment.
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  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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Cons
  • Passing on a task to the next person takes multiple clicks
  • Switching from task to project view isn't seamless
  • Doesn't provide top-notch reporting
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  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
No answers on this topic
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
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Usability
No answers on this topic
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
No answers on this topic
They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy!
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Implementation Rating
No answers on this topic
Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.
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Alternatives Considered
Asana and Freedcamp are similar, but I feel Flow is easier to hit the ground running with. Add a strong mobile component (apps) and great customer support I feel they are doing PM software the right way. However, Asana is huge and constantly adding features, so over time the big players may easily address their pain points. There are so many similar programs like this now.
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Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
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Return on Investment
  • Implementing Flow has allowed for better performance at the collaborative level since communication is much more efficient.
  • Thanks to that you can take better management of the projects ls deliveries of projects scheduled for certain dates is much faster.
  • It is difficult to forget or pass a delivery date as it allows us to create reminders.
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  • Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed.
  • We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
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ScreenShots