Flock vs. IBM B2B Cloud Services

Flock is a great communication tool. However, it's in a very competitive space. It offers seamless app integration (i.e., google calendar and drive) to allow for easy use across the platform. It's a great communication tool. However, if you don't need an overloaded app, there are other options out there. And for work purposes, it only covers some of what you need.

Incentivized

Improve responsiveness by supporting any data type or format with over 300,000 pre-connected trading entities. Fast implementations and lower start up costs provided by IBM B2B Cloud Services solutions. One solution to help you consolidate disparate file transfer activity
and facilities, making them easier to integrate with your internal
systems

Incentivized

• Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
• It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
• This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently

Incentivized

• The product works well with CRM packages like Microsoft CRM.
• It provides a well designed, automated system of marketing communications with limited interactions from staff.
• The system works very well with different types of platforms including mobile web services.

Incentivized

• A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
• We used it heavily for about six months and it didn't hit too many other big negative points.

Incentivized

• The learning curve is steep on this product. My group had to do a lot of training to feel like we were up to speed on the product.
• I would definitely recommend some in-house training for employees about to use this product. This will help employees get the most out of the product for a better ROI.
• The user interface could use a refresh. Seems to be a bit stale compared to a few other products we looked at.

Incentivized

We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.

Incentivized

It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.

Incentivized

We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.

Incentivized

Flock stands up very well against others when used for individual and group chats. It also works well with Google Drive Integration. The best part of Flock, compared with others, is in the area of File and Document sharing. The two areas it slightly lacks are voice/ video calls and search.

Incentivized

We went with IBM B2B Cloud Services because we felt that IBM has a very long track record of delivering enterprise-ready solutions to their customers. IBM professional services came in and clearly explained how they would help us integrate our current business process into the IBM B2B Cloud Services product. This gave us the confidence and trust to go with IBM over a lesser-known competitor.

Incentivized

• Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
• We have not missed one calendar event with Flocks integration of our Google Calendar.
• Being able to cut out or $99/month case management software has saved a ton of money each month.

Incentivized

• Positive - Good transparency
• Positive - Good sharing capabilities
• Negative - Not able to support large datasets

Incentivized