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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flipcause

    Score1 out of 10
    N/AFlipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.

    $125

    per month

    Kindsight iWave

    Score9 out of 10
    N/AiWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.N/A
    Pricing
    FlipcauseKindsight iWave
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FlipcauseKindsight iWave
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FlipcauseKindsight iWave
    Considered Both Products
    Flipcause
    No answer on this topic
    Kindsight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    FlipcauseKindsight iWave
    Small Businesses
    Bonterra Network for Good
    Score4.7 out of 10
    Bonterra Network for Good
    Score4.7 out of 10
    Medium-sized Companies
    OneCause
    Score8.8 out of 10
    OneCause
    Score8.8 out of 10
    Enterprises
    Blackbaud NetCommunity
    Score3.8 out of 10
    Blackbaud NetCommunity
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlipcauseKindsight iWave
    Likelihood to Recommend
    1.0
    (2 ratings)
    9.0
    (14 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (4 ratings)
    User Testimonials
    FlipcauseKindsight iWave
    Likelihood to Recommend
    Flipcause
    If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
    Read full review
    Kindsight
    iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
    Incentivized
    Read full review
    Pros
    Flipcause
    • Flipcause has a great user interface for donors.
    • Flipcause sends customizable donation receipts.
    • Flipcause easily integrates with our website.
    • Flipcause has great customer service.
    Incentivized
    Read full review
    Kindsight
    • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
    • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
    • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
    Incentivized
    Read full review
    Cons
    Flipcause
    • You have to contact them multiple times to get them to give you your money.
    • It generally takes at least a month to get funds from them to you.
    • They take a really long time to respond to support emails, if they respond at all.
    Read full review
    Kindsight
    • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
    • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
    Incentivized
    Read full review
    Usability
    Flipcause
    Website design is great and easy to use
    Read full review
    Kindsight
    I think it's very usable, but think the variety of different search functions, search by features can get confusing and overwhelm the user. I would prefer a "master" search function instead of having the user need to figure out to search by company name, employee's name, employee's title, etc. The website is a great resource and my team utilizes its uses often.
    Incentivized
    Read full review
    Support Rating
    Flipcause
    Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
    Incentivized
    Read full review
    Kindsight
    iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
    Incentivized
    Read full review
    Alternatives Considered
    Flipcause
    We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
    Incentivized
    Read full review
    Kindsight
    iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
    Incentivized
    Read full review
    Return on Investment
    Flipcause
    • Diminished trust from employees because of payroll delays.
    • Unable to plan ahead because we have no idea when we will get our funds.
    • Excessive time spent chasing funds, rather than fulfilling our mission.
    • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
    Read full review
    Kindsight
    • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
    • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
    Incentivized
    Read full review
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