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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FlexiHub

    Score10 out of 10
    N/ASoftware as a service for accessing USB devices connected to remote computers over the Internet FlexiHub enables users to set up a USB over network connection so they can link remotely-located computers with USB peripherals attached to a local machine. Users can share USB devices over Ethernet and connect them in real-time no matter if they are down the hall, across the city, or on the other side of the world. FlexiHub is a software as a service for redirecting all types of…N/A

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    FlexiHubLogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    FlexiHubLogMeIn Resolve
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
    More Pricing Information
    Features
    FlexiHubLogMeIn Resolve
    Internet of Things
    Comparison of Internet of Things features of FlexiHub and LogMeIn Resolve
    Feature
    FlexiHub
    10.0
    2 Ratings
    22% above category average
    LogMeIn Resolve
    -
    Ratings
    IoT Device Management10.02 Ratings00 Ratings
    IoT Data Management10.02 Ratings00 Ratings
    Best Alternatives
    FlexiHubLogMeIn Resolve
    Small Businesses
    AWS IoT Core
    Score9.9 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Action1
    Score9.5 out of 10
    Enterprises
    AWS IoT Core
    Score9.9 out of 10
    ManageEngine Endpoint Central
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlexiHubLogMeIn Resolve
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.4
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (90 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    FlexiHubLogMeIn Resolve
    Likelihood to Recommend
    Electronic Team
    We’ve put FlexiHub through its paces to see if it’s any good for remote vehicle health checks. We tried the app out with a handful of USB devices for car diagnostics and so far, everything is going smoothly. We also worked to develop an iOS app for remote diagnostics. Our testers from another office easily connected over the Internet thanks to FlexiHub. FlexiHub works perfectly in UDP connections, and needs an Internet connection. But there is no opportunity to work over LAN. This can be an issue.
    Read full review
    GoTo (formerly LogMeIn)
    I don't think I have ever encountered a scenario where LogMeIn is inappropriate. I work directly with customers 80% of the time, and even when I need to help a fellow IT professional out, LogMeIn is my go-to option. Viewing and reviewing all the units I manage is very helpful; it saves me a lot of time, especially after the frequent long-term power outages (where it surpasses the USP's protection) we often experience in our area.
    Incentivized
    Read full review
    Pros
    Electronic Team
    • User-Friendly Interface
    • Efficient Troubleshooting
    • Flexible Connectivity Options
    Read full review
    GoTo (formerly LogMeIn)
    • Performs well for remote access in terms of speed - there isn't much lag on fast networks.
    • Provides an easy way to share files with the client which stramlines the support process.
    • GoTo Support has been responsive when I've needed help.
    Incentivized
    Read full review
    Cons
    Electronic Team
    • Stable connections, but some devices are not recognized correctly
    • Pricing is too high
    Read full review
    GoTo (formerly LogMeIn)
    • More flexibility with customizing the agent dashboard
    • Change the support interface to make simultaneous remote session a bit more accessible on the left-side menu
    • Include detailed instructions on the agent's screen when helping a Mac user run through all the necessary permissions needed to connect
    Incentivized
    Read full review
    Likelihood to Renew
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Usability
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    Navigation is easy and friendly. It does almost everything, but being cloud, it gets slow. Session recording is allowed. Zoom in and out feature works very well, especially during remote sessions and multiple machine sessions simultaneously. Dual-screen monitors are accessible. East and convenient user interface. The diagnostics feature is outstanding, and it gives detailed diagnostics of the system. So these are the pros that prompt me to provide such ratings.
    Incentivized
    Read full review
    Reliability and Availability
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Performance
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Support Rating
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    In-Person Training
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    we did not have in person training
    Incentivized
    Read full review
    Online Training
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Implementation Rating
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Alternatives Considered
    Electronic Team
    I made the switch to FlexiHub because I found it to be more reliable and user-friendly for my specific needs. FlexiHub offers a more seamless experience when it comes to remotely accessing and managing USB devices, with fewer connectivity issues compared to the other products I was using. also TeamViewer's pricing structure didn't align well with my needs. FlexiHub's subscription plans offered a better fit for my usage.
    Read full review
    GoTo (formerly LogMeIn)
    I previously used Dameware but since they came out with the new version, I find it difficult to use. Many times, it takes a long time to connect using Dameware and the added time if it connects at all adds to the user's frustration as well as my own
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Scalability
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Professional Services
    Electronic Team
    No answers on this topic
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Return on Investment
    Electronic Team
    • We have increased our productivity due to the ability of remote access
    • Developed and tested the app with remote USB access
    • We can work with our freelance and remote testers; all we need is an Internet connection
    Read full review
    GoTo (formerly LogMeIn)
    • We are able to solve 99% of technical issues remotely.
    • Our productivity rate has increased because we are able to conveniently seek out assistance in the matter of a few minutes.
    • As this is compatible with Microsoft products like teams, this has allowed us to collaborate and save time and money by using existing software to submit tickets for assistance.
    Read full review
    ScreenShots

    FlexiHub Screenshots

    Product screenshotProduct screenshotProduct screenshot

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board