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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FleetDeck

    N/A
    Small Businesses (1-50 employees)
    FleetDeck is a Remote Desktop & Virtual Terminal solution, tailored to help techs securely manage large fleets of computers. FleetDeck features a custom progressive video codec specialized for Remote Desktop streaming. The vendor states this makes it particularly quick when remoting into machines in low bandwidth environments.

    $5

    per month

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    FleetDeckRemote Desktop Services
    Editions & Modules
    1 Tech & 50 Computers
    $5
    per month
    1 Tech & 125 Computers
    $9
    per month
    1 Tech & 250 Computers
    $15
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FleetDeckRemote Desktop Services
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FleetDeckRemote Desktop Services
    Considered Both Products
    FleetDeck
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    FleetDeckRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of FleetDeck and Remote Desktop Services
    Feature
    FleetDeck
    -
    Ratings
    Remote Desktop Services
    8.9
    3 Ratings
    9% above category average
    Screen sharing00 Ratings9.33 Ratings
    File transfer00 Ratings9.33 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.01 Ratings
    Access to sleeping/powered-off computers00 Ratings8.01 Ratings
    Over-the-Internet remote session00 Ratings8.63 Ratings
    Initiate remote control from mobile00 Ratings10.02 Ratings
    Remote management of servers & workstations00 Ratings9.02 Ratings
    Remote Active Directory® management00 Ratings9.02 Ratings
    Centralized management dashboard00 Ratings9.02 Ratings
    Session record00 Ratings9.52 Ratings
    Monitoring and Alerts00 Ratings8.02 Ratings
    Best Alternatives
    FleetDeckRemote Desktop Services
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FleetDeckRemote Desktop Services
    Likelihood to Recommend
    -
    (0 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    FleetDeckRemote Desktop Services
    Likelihood to Recommend
    FleetDeck
    No answers on this topic
    Microsoft
    Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.
    Read full review
    Pros
    FleetDeck
    No answers on this topic
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
    Read full review
    Cons
    FleetDeck
    No answers on this topic
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
    Read full review
    Usability
    FleetDeck
    No answers on this topic
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
    Read full review
    Performance
    FleetDeck
    No answers on this topic
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
    Read full review
    Support Rating
    FleetDeck
    No answers on this topic
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
    Read full review
    Alternatives Considered
    FleetDeck
    No answers on this topic
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
    Read full review
    Return on Investment
    FleetDeck
    No answers on this topic
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
    Read full review
    ScreenShots

    FleetDeck Screenshots

    Screenshot of FleetDeck Commander