Fleet Complete vs. Samsara Vehicle Telematics

Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!

Incentivized

Samsara is a great tool for tracking our vehicles and also for being able to view video footage to prevent and review incidents on the road. The front facing and cab facing cameras are invaluable to ensure the safety of our employees and prioritization of our customers. We have used the footage multiple times.

Incentivized

• Affordable.
• Includes a lot of added benefits such as BigRoad.

Incentivized

• Fleet Visability
• DOT/FMCSA Compliance
• Fleet Health/Maintenance

Incentivized

• Desktop version is very outdated. Needs to be created to work with Macs as well.
• The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.

Incentivized

• More integrations with other tracking applications specifically DispatchTrack.
• Mobile admin app.

Incentivized

easiest telematics we have ever used

Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.

Incentivized

Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.

Incentivized

GREAT PEOPLE. WHO KNOW THEIR PRODUCT AND WERE EXCITED TO SHOW US THE SYSTEMS

EASY TO FOLLOW- EASY TO USE

Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.

Incentivized

Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.

Incentivized

• Peace of mind when it comes to hanging assets.
• We have saved a lot of time when trying to calculate IFTA each quarter.

Incentivized

• Reduced accident frequency.
• Reduced liability for accidents caused by others.
• Mitigated and quick resolutions to accidents caused by my drivers.

Incentivized