Fleet Complete vs. GPS Insight

Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!

Incentivized

GPS Insight has been great for keeping track of my fleet each day - especially with the mobile app as I am usually on the go for estimates as well!

Incentivized

• Affordable.
• Includes a lot of added benefits such as BigRoad.

Incentivized

• Accurate location information.
• Updated interface.

Incentivized

• Desktop version is very outdated. Needs to be created to work with Macs as well.
• The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.

Incentivized

• Overlay weather radar.
• Faster refresh rate.

Incentivized

Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.

Incentivized

Customer support is always responsive and extremely helpful. They pick up the phone and respond to emails promptly. They reached out to us recently to make sure we were getting the most out of the software. They walked me through how to set up some great reports.

Incentivized

Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.

Incentivized

Fleetmatics works well, but they require a lengthy contract. Also, more than double the monthly cost. GPS Insight is cheaper to provide a better service and does precisely what we need. Their customer service has been fantastic. We had long food times when trying to get in touch with Fleetmatics.

Incentivized

• Peace of mind when it comes to hanging assets.
• We have saved a lot of time when trying to calculate IFTA each quarter.

Incentivized

• Save on monthly cost.
• Identities long idle time.

Incentivized