Five9 Intelligent Virtual Agent vs. Thankful

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Five9 Intelligent Virtual Agent
Score 9.9 out of 10
N/A
Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.N/A
Thankful
Score 0.0 out of 10
N/A
The Thankful platform is modular software that optimizes customer service processes. Thankful's virtual assistant streamlines help desk operations and delivers better insights into customer sentiment.N/A
Pricing
Five9 Intelligent Virtual AgentThankful
Editions & Modules
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Offerings
Pricing Offerings
Five9 Intelligent Virtual AgentThankful
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Five9 Intelligent Virtual AgentThankful
User Ratings
Five9 Intelligent Virtual AgentThankful
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Five9 Intelligent Virtual AgentThankful
Likelihood to Recommend
It works great in the pre-qualify area
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Pros
  • pre qualify processing
  • real time analytics
  • scores calls quality
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Cons
  • more training would be good
  • documentation and case study materia;
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Alternatives Considered
It does an excellent cost-effective job
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Return on Investment
  • pre qualify process is big
  • real time analytics are great
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ScreenShots