Five9 Intelligent Virtual Agent vs. Ivanti Neurons Digital Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Five9 Intelligent Virtual Agent
Score 9.9 out of 10
N/A
Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.N/A
Ivanti Neurons Digital Assistant
Score 0.0 out of 10
N/A
Ivanti Neurons Digital Assistant is a conversational AI virtual assistant, used to give enterprise employees a self-service option for their IT service needs, designed to emulate the consumer experience and provide a similar level of satisfaction.N/A
Pricing
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Editions & Modules
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Offerings
Pricing Offerings
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
User Ratings
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Likelihood to Recommend
It works great in the pre-qualify area
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Pros
  • pre qualify processing
  • real time analytics
  • scores calls quality
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Cons
  • more training would be good
  • documentation and case study materia;
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Alternatives Considered
It does an excellent cost-effective job
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Return on Investment
  • pre qualify process is big
  • real time analytics are great
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ScreenShots