Five9 Intelligent Virtual Agent vs. Ivanti Neurons Digital Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Five9 Intelligent Virtual Agent
Score 9.9 out of 10
N/A
Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.N/A
Ivanti Neurons Digital Assistant
Score 0.0 out of 10
N/A
Ivanti Neurons Digital Assistant is a conversational AI virtual assistant, used to give enterprise employees a self-service option for their IT service needs, designed to emulate the consumer experience and provide a similar level of satisfaction.N/A
Pricing
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Best Alternatives
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Five9 Intelligent Virtual AgentIvanti Neurons Digital Assistant
Likelihood to Recommend
Five9
It works great in the pre-qualify area
Read full review
Ivanti
No answers on this topic
Pros
Five9
  • pre qualify processing
  • real time analytics
  • scores calls quality
Read full review
Ivanti
No answers on this topic
Cons
Five9
  • more training would be good
  • documentation and case study materia;
Read full review
Ivanti
No answers on this topic
Alternatives Considered
Five9
It does an excellent cost-effective job
Read full review
Ivanti
No answers on this topic
Return on Investment
Five9
  • pre qualify process is big
  • real time analytics are great
Read full review
Ivanti
No answers on this topic
ScreenShots