Five9 Intelligent Virtual Agent vs. Google Assistant

It works great in the pre-qualify area

Incentivized

1. For quick timing and scheduling calls - As I can just say, ok google, I want to have a call with {teammate's name} today, can you find a. time of 30mins for me sometime this week?
2. Can you answer on the design pattern which Netflix uses for next video

Incentivized

• pre qualify processing
• real time analytics
• scores calls quality

Incentivized

• To-do lists and task boards so I can work on it better, and can ask quickly on what I need to do.
• Saves time and increases efficiency - I can ask and can answer relevant answers
• Set-up meetings - quickly scheduling and checking for time which suits all people

Incentivized

• more training would be good
• documentation and case study materia;

Incentivized

• I think newer, complementary ideas are a bit sharper than Google Assistant especially in a Q&A environment or when seeking some depth to a subject. That enhancement is to be expected I feel. And Google Assistant is not so self limiting so I don't have a lot of improvement needs because I use this for what I've become accustomed to and for the ability overall.
• It is always important to do your best around hectic places, in bad tower signal areas or even if trying to do something new while using Google Assistant. Have patience in the setting. It pays off.

Incentivized

I feel this can be adjusted and after some trial and error you sort of start knowing what will work and how. And I have to say the overall impact becomes personal and we are all different. I'm small scale and as I've said, it works.

Incentivized

It does an excellent cost-effective job

Incentivized

This is where I would go next. And I think in functionality Google Gemini has a place. Especially so in this Newer AI driven world. I don't have any full force desire or usage on Google Gemini at the present. It is mostly what has been passed on to me in indirect ways.

Incentivized

• pre qualify process is big
• real time analytics are great

Incentivized

• I'm about strategy and clarity in my projects and flexibility to change, enhance and correct. I get what I need in this via Google Assistant.
• When I need to get the word out or have a little extra done in real time I can easily use the feature via my voice commands while I'm doing something else simultaneously even in an environment where background noise and atmospheric clutter might be present. Clarity is pretty solid in my experience.
• I like to use as little as possible when it comes to Bluetooth, smart enhancements and such and having Google Assistant interact with my connected items is rather smooth as well.

Incentivized