Fishbowl Inventory vs. Korber Warehouse Edge

The purchasing function is very good - tracking and linking parts to sales orders, shortage reports, and part summaries.

Incentivized

We do an extraordinary number of work orders for assembly builds, and overall this has worked very well. We also have a rapidly growing e-commerce driven pick and pack operation, which would not have been possible in our prior environment.

Incentivized

• Inventory Management.
• Ingredient and Recipe Management.
• Cost Control and Variation.

Incentivized

• The system has a fairly intuitive user experience that quickly enabled us to achieve performance improvements
• While integration with our ERP (NetSuite) has had a couple of issues, by and large, it has been a significant improvement over our prior environment (Sage).

Incentivized

• Reporting: Many of the reports that are provided for free with Fishbowl are useless in the context of everyday manufacturing and production planning. Some reports provide inaccurate information. In order to use get useful and correct reports, outside developers must be paid (a new or modified report may cost anywhere from $150 to $2000)
• Customer service can be hit or miss. In our experience, a knowledgeable person is rarely available, but for the most part customer service has no idea how real manufacturing works to provide reasonable answers to fix Fishbowl shortfalls.

Incentivized

• Backorders--there are no alerts when backorders don't drop down
• Reports--there are a number of reports we don't use because they are not easily customizable

Incentivized

Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.

Incentivized

Fishbowl could be tailored to accommodate our needs and to integrate with other providers to offer the seamless work flow. Others that I investigated were much more expensive or couldn't do the tasks we were requiring. The final analysis was that Fishbowl offered a cost effective way for us to manage our business

Incentivized

Korber Warehouse Edge (formerly HighJump / AccellosOne) is a warehouse management software with one purpose. It does what it should. Sage X3 is a ERP system that integrates shipping but misses some of the warehouse management components.

Incentivized

• Intuitive functionality
• unified dashboards
• better integration

Incentivized

• Customization was very expensive
• Changes to our support team at HighJump/Korber

Incentivized