TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    First Promoter

    N/AN/AN/AN/A

    Referral Rock

    Score8 out of 10
    N/AReferral Rock is referral marketing software that works alongside the user's business with the goal of helping them get more customers. Referral Rock allows users to automate the ask, nurture multiple shares, align incentives, convert to sales, then repeat. This approach aims to create a viral self-feeding referral program. Users can run refer a friend, influencer, and partner programs for any business (not just e-commerce), according to the vendor, to maximize word…

    $200

    per month

    Pricing
    First PromoterReferral Rock
    Editions & Modules
    No answers on this topic
    Starter
    $200
    per month
    Growth
    $400
    per month
    Established
    $800
    per month
    Offerings
    Pricing Offerings
    First PromoterReferral Rock
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$800 per subscription
    Additional DetailsEnterprise plans available as well.
    More Pricing Information
    Community Pulse
    First PromoterReferral Rock
    Considered Both Products
    Igil Webs
    No answer on this topic
    Referral Rock
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    User Ratings
    First PromoterReferral Rock
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    First PromoterReferral Rock
    Likelihood to Recommend
    Igil Webs
    No answers on this topic
    Referral Rock
    Referral Rock is very relevant in cases where you already use Salesforce or HubSpot and want to integrate/streamline your Referral Marketing process with your Sales Management process (which is where Salesforce and Hub Spot are mainstream). Referral Rock might be less relevant if you don’t use Salesforce or HubSpot, but in that case, the pricing is also much lower, and you still get great value for the cost.
    Incentivized
    Read full review
    Pros
    Igil Webs
    No answers on this topic
    Referral Rock
    • Onboarding support
    • Ease of use
    • The ability to automate referral payouts.
    Read full review
    Cons
    Igil Webs
    No answers on this topic
    Referral Rock
    • Just a few minor missing features that I have been told are on the roadmap. Certainly not blockers.
    • Gift card payouts that work internationally, even if the currency selected is specific to a certain country (i.e. a $100 USD gift card payout amount should still result in the ability for the recipient to choose a gift card worth $100 USD, but available in their home country. Right now we are limited to only those gift cards available within the payout currency country).
    Read full review
    Usability
    Igil Webs
    No answers on this topic
    Referral Rock
    Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.
    Read full review
    Support Rating
    Igil Webs
    No answers on this topic
    Referral Rock
    They are very responsive and prompt when we had questions come up. Support has been great.
    Read full review
    Alternatives Considered
    Igil Webs
    No answers on this topic
    Referral Rock
    Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.
    Incentivized
    Read full review
    Return on Investment
    Igil Webs
    No answers on this topic
    Referral Rock
    • Helped fulfill referral rewards.
    • Supported inbound and sales efforts.
    • Multiple programs used by multiple teams.
    Read full review
    ScreenShots

    Referral Rock Screenshots

    Screenshot of Sample Member SharingScreenshot of Full portal to share, view stats, offers, and track referralsScreenshot of Easy sharing over social media, messaging apps, or emailScreenshot of Register from your own custom domainScreenshot of DashboardScreenshot of Widget