First Promoter vs. Referral Rock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
First Promoter
Score 0.0 out of 10
N/A
N/AN/A
Referral Rock
Score 8.0 out of 10
N/A
Referral Rock is referral marketing software that works alongside the user's business with the goal of helping them get more customers. Referral Rock allows users to automate the ask, nurture multiple shares, align incentives, convert to sales, then repeat. This approach aims to create a viral self-feeding referral program. Users can run refer a friend, influencer, and partner programs for any business (not just e-commerce), according to the vendor, to maximize word…
$200
per month
Pricing
First PromoterReferral Rock
Editions & Modules
No answers on this topic
Starter
$200
per month
Growth
$400
per month
Established
$800
per month
Offerings
Pricing Offerings
First PromoterReferral Rock
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$800 per subscription
Additional DetailsEnterprise plans available as well.
More Pricing Information
Community Pulse
First PromoterReferral Rock
User Ratings
First PromoterReferral Rock
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
First PromoterReferral Rock
Likelihood to Recommend
No answers on this topic
ReferralRock is best suited for companies looking to automate their referral program, the Salesforce integration and the automated payout system are great. It is less suited for companies looking for a fully customized referral experience, as some customization features are lacking on the email and registration page end.
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Pros
No answers on this topic
  • Automation (one click access link with our email marketing software, payouts, etc.).
  • Reporting (their dashboard and logs are SUPER detailed).
  • Onboarding (we have a dedicated account rep who's great via email and video calls).
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Cons
No answers on this topic
  • Inability to edit contact details
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Usability
No answers on this topic
The campaigns and payouts took some learning on how to set up, but the experience for our referral partners is most important and they have that nailed down to work flawlessly.
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Support Rating
No answers on this topic
Their support and success team is super responsive and helpful from onboarding to using the product. They always made sure I was taken care of.
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Alternatives Considered
No answers on this topic
Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.
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Return on Investment
No answers on this topic
  • Reduced operation cost (more automatization).
  • Cost effeftiveness
  • Less money spent on system maintenance.
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ScreenShots

Referral Rock Screenshots

Screenshot of Sample Member SharingScreenshot of Full portal to share, view stats, offers, and track referralsScreenshot of Easy sharing over social media, messaging apps, or emailScreenshot of Register from your own custom domainScreenshot of DashboardScreenshot of Widget