TrustRadius

FireText vs. Listrak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FireText
Score 9.0 out of 10
N/A
FireText’s bulk SMS platform is a communication tool for businesses to reach out to customers (and staff). Using FireText businesses can provide updates, boost sales, and improve relationships to wow customers. The text marketing platform aims to make complicated systems a thing of the past, enabling users to send bulk SMS marketing campaigns or individual transactional messages. FireText boasts outstanding customer support, an easy to use platform and strict diligence to…N/A
Listrak
Score 9.3 out of 10
N/A
Listrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak…N/A
Pricing
FireTextListrak
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FireTextListrak
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FireTextListrak
Best Alternatives
FireTextListrak
Small Businesses
LocaliQ
LocaliQ
Score 9.0 out of 10
Mautic
Mautic
Score 9.0 out of 10
Medium-sized Companies
LocaliQ
LocaliQ
Score 9.0 out of 10
The Trade Desk
The Trade Desk
Score 9.0 out of 10
Enterprises
Airship
Airship
Score 8.5 out of 10
Iterable
Iterable
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FireTextListrak
Likelihood to Recommend
-
(0 ratings)
7.1
(0 ratings)
User Testimonials
FireTextListrak
Likelihood to Recommend
No answers on this topic
We use Listrak to send cart abandonment emails, welcome emails, and sales emails. We also use the segmentation tool to find specific customers if we are looking for feedback on new products or specific issues. This has been a great way to reach out to them in a very personalized way.
Verified User
Anonymous
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Pros
No answers on this topic
  • The conductor email builder is easy to use.
  • They have improved their customer service team.
  • Open to suggestions and will work collaboratively.
  • Help build insights from campaigns and recommend improvements.
SH
shari hoenig
VP, ecommerce + marketing
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Cons
No answers on this topic
  • Difficult and steep learning curve
  • Email builder is complicated and not intuitive
  • CONTRACTS ARE UNCLEAR
  • Company will not honor cancellation requests made in a timely manner
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
The focus Listrak has on e-commerce was a huge selling point. The price-point and easy installation were another attraction. The product is simple, clean, effective, and encompasses everything we need to be successful. It was a clear winner for us.
Steffany Winkelmann | TrustRadius Reviewer
Steffany Winkelmann
Email Marketing Analyst
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Return on Investment
No answers on this topic
  • Ability to execute dynamic content & intricately segmented email campaigns has made a hugely positive impact on our marketing capabilities while maintaining a large database.
  • Listrak does cost slightly more than its competition, therefore making me (the consumer) look a little harder at our ROI since implementing Listrak as our primary digital marketing platform. All-in-all, it is safe to say that Listrak has definitely had a positive impact on our overall business goals of creating campaigns that increase customer engagement, click-thru rates, and most importantly conversions.
Taylor Patton | TrustRadius Reviewer
Taylor Patton
Email Marketing Manager
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ScreenShots

FireText Screenshots

Screenshot of The FireText SMS platform, allows you to send out your business SMS messages in three simple stages. Select who you want to send to - this can either be a bulk contact group, or an individual message. Then simply decide who the message is coming from, this can be a business name or a mobile number. Finally, compose your message. The platform is simple and easy to use it is still packed with features and these can easily be utilised within each text campaign you send.