FireMon vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FireMon
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
FireMon is a real-time security policy management solution built for today’s complex multi-vendor, enterprise environments. Supporting the latest firewall and policy enforcement technologies spanning on-premises networks to the cloud, FireMon delivers visibility and control across the entire IT landscape to automate policy changes, meet compliance standards, to minimize policy-related risk. Since creating their policy management solution in 2004, FireMon states they've helped…N/A
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
FireMonNinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FireMonNinjaOne
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
FireMonNinjaOne
Features
FireMonNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
FireMon
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring00 Ratings8.80 Ratings
Network device monitoring00 Ratings7.50 Ratings
Activity Monitoring00 Ratings8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
FireMon
-
Ratings
NinjaOne
8.6
Ratings
14% above category average
Patch Management00 Ratings8.90 Ratings
Policy-based automation00 Ratings8.80 Ratings
Best Alternatives
FireMonNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FireMonNinjaOne
Likelihood to Recommend
7.9
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
6.8
(0 ratings)
9.8
(0 ratings)
Usability
7.3
(0 ratings)
8.0
(0 ratings)
Availability
7.3
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
9.1
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
7.9
(0 ratings)
-
(0 ratings)
User Testimonials
FireMonNinjaOne
Likelihood to Recommend
FireMon is best used in a large environment (for example, I have >100
firewalls in my environment). It's best used when trying to improve
security posture and showing changes in firewall security over time. It
might not be the best choice for smaller environments or those that aren't concerned about security management.
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Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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Pros
  • PCI Reporting - After identifying which firewalls and rulesets are in scope, producing a report artifact to satisfy PCI requirements on Firewall reviews is literally a two-click operation.
  • Storing Rule Metadata - FireMon stores metadata (prefilled fields, standard fields, and custom fields) for each rule in each policy which is valuable for context during firewall reviews in particular
  • API - FireMon exposes most if not all of its functionality via REST API
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  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cons
  • Some features could be added to the existing functionality which include NAT rules usage
  • Rule expiration normalization from firewalls rather than entering them in rule documentation
  • .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased
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  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
Once all the customization has been completed, the business is starting to see the return on investment. The visibility it provides into the network gear that is owned by other IT groups is immeasurable and has allowed us to apply standards across the board. The only thing I have concern with is their support documentation.
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I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
It save me time and I'm able to have the review - review the rule independently with using my time.
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Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.
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Availability is very good
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Performance
I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.
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The software loads quickly for the most part
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Support Rating
FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.
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Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
No answers on this topic
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
No answers on this topic
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Implementation is fairly simple. Most issues can be resolved by referencing manuals.
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Use of Organizations and locations
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Alternatives Considered
I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them
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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Scalability
Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.
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Overall the software is very reliable
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Return on Investment
  • It helps us save us time in determining what change was made and by whom.
  • Real time alerting is a great convenience in helping us know if something went wrong, we can immediately review the last report to determine what has changed.
  • Allows us to determine what rules are not used and if said rules are still required.
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  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring