FinancialForce HCM (Discontinued) vs. SAP Core HR and Payroll

FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.

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SAP HR can be well suited for global companies with operations in multiple countries. The Payroll module needs to be limited to one instance per country, otherwise trying to maintain multiple countries on the same instance is too complicated. I would not recommend using SAP HR and Payroll for smaller companies because the total cost of ownership and the lack of flexibility will make it unfeasible. There are many cloud-based options now a days available that would fit better for this type of scenario.

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• It's customizable for every department.
• The "back-end" is easy to use. You do not always need to contact support to tweak items.
• Once a process flow is created, it is VERY user-friendly.
• We can integrate other platforms such as Formstack into FF.

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• Employee lifecycle JLM process.
• Globally employee engagement.
• Employee Learning and development process.

• Dashboards need updating
• Difficult to customise reports
• Salesforce is not always as quick to respond with service issues as they could be

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• The design looks outdated
• Could add more functions like PTO tracking
• The help sections aren’t very helpful

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I live to mention this rating due the SAP core HR very user frndly and providing and multi HR module under single umbrella. there are multi reasons for this rating we have

The application is highly available, easy to use, and very user-friendly.

Even we have excellent team for SAP system who aways working good, whenever we needed for Support for SAP we got quick support for SAP as well

From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.

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SAP is very intuitive to use and allows us to achieve our goals.

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• It improved self service capabilities - saving significant HR time.

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• SAP HR is suited for large companies with a sufficient budget. Small budgets will not be able to cover the expensive licensing, technical personnel and consultants required of an SAP installation.
• In regards to the total cost of ownership, my ROI experience has been that by replacing SAP HR modules with cloud solutions we have been able to reduce the cost up to 60% while modernizing our systems and improving the employee experience.
• I would encourage decision makers to look for cloud-based alternatives with a robust system integration, before believing that supporting every area of HR with a single SAP installation is a good long-term strategy. Having SAP HR as the core integrated to best-in-class cloud-based systems is a very valid and effective system strategy.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info