FileZilla vs. bTrade TDXchange

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.

Incentivized

The ease of use and onboarding has made bTrade TDXchange a real pleasure to use day-to-day. We really appreciate the stability and the small footprint the application uses which has allowed us to save a tremendous amount of money on hardware usage compared to our previous system.

• Easy to use - Some FTP servers bury their functionality in window after window of settings. Not FileZilla. You can get up and running in a few seconds.
• Drag and drop - FileZilla allows easy uploading and downloading via drag-and-drop.
• Edit in place - FileZilla allows users to edit a text file (or HTML, etc) in place and automatically upload the changes upon save. This is a great feature for making quick edits to a website!

Incentivized

• bTrade TDXchange is an excellent product with a robust architecture that runs seamlessly on both Windows and Linux operating systems.
• We host it on an inexpensive infrastructure in AWS, and it requires minimal maintenance.
• The system is highly reliable I believe bTrade TDXchange is ideal for both small organizations and large enterprises, making it one of the top products on the market for Managed File Transfer.

• The editing and viewing feature in FileZilla is not as user-friendly as some other applications. Editing sometimes requires downloading a file and editing it, and then re-applying the file.
• Placing and saving encryption keys can sometimes be difficult for non-expert users. FileZilla-driven prompts to assist in this would be helpful.
• The cluttered interface sometimes seems non-navigable. There are many times too many windows and unclear where the actual "action" is occurring.

Incentivized

• Log files are difficult to read
• Wizard based onboarding would be nice to have

Excellent software that does what it's meant to do, without complication.

Incentivized

Great product and great support and they listen to our feedback on the features!

FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without

Incentivized

The product is user-friendly, provides detailed log files, offers highly configurable alerting, and features an APIs for administrative functions.

Never crashed on us or had issue but that's no surprise, it's used by many companies over the years and bugs were fixed before we got the product.

bTrade TDXchange is very fast and no impact to our other systems.

I've always found the setup of FileZilla to be easy to use and setting up new sites has been quick. In working with FileZilla, I haven't had any issues. I rate it high because it's easy, quick, and free. I think anyone that is familiar with File Explorer can use FileZilla.

Incentivized

We have only had to engage bTrade TDXchange’s technical support team a few times, but it has always been a great experience. They are U.S. based and very responsive. We even provided feedback shortly after implementation and they put our recommendation into the next release (or the one after that…I forget exactly).

It literally took a few minutes to install bTrade TDXchange and then with bTrade's documentation we were able to do all the initial setup in under an hour.

Well, we sent an email to the organization 10 days ago and have yet to receive a response. The email had to be sent because their systems do not recognize the purchase yet when we made it we found the information they were using was false. Thus, we file a complaint with our payment processor and asked for our money to be refunded. That process generates several emails from the FileZilla organization asking that we reconsider as well as changing our rating of their services. We did do that AFTER they gave us the correct credentials to be able to download the product. However, when we did everything we were supposed to do to get registered with the User Community, we got several error messages stating that the purchase was not recognized as being valid and they had no record that we made a purchase thus deny entry into their User Community. We are at the current opinion that it is no longer the same organization it was years ago like they really don't care about the product. We've also been having, from time to time, transfer errors popping up within the Free product for which you have very old reviews.

We chose bTrade TDXchange over MoveIT for its superior security features, seamless integration capabilities, and user-friendly interface

So far we only have one instance in Prod and one in DR, however a single instance can handle many files because of it's good design.

• It's simplistic user interface gives you all of the tools you need for FTP transfers.
• The software itself is very stable and hardly ever freezes or crashes.
• The updates made to it over the years have been great. The developers understand the simple mantra "if it isn't broke, don't fix it".

Incentivized

• We are saving a significant amount on administrative costs for our MFT solution.
• We are saving $1000’s monthly on AWS hardware costs compared to our previous system.
• We only wish we had implemented bTrade TDXchange sooner.