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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileZilla

    Score9.4 out of 10
    N/AFileZilla is a file transfer protocol (FTP) solution.N/A

    IBM File Transfer Service

    N/AN/AIBM® File Transfer Service is a cloud-based managed file transfer solution for business-to-business (B2B) interactions. It is used to manage a single, security-rich, highly reliable connection between a business and its partners. File Transfer Service offers an alternative to more expensive on-premises software while helping to reduce the operational impact on technology staff.N/A
    Pricing
    FileZillaIBM File Transfer Service
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FileZillaIBM File Transfer Service
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FileZillaIBM File Transfer Service
    Considered Both Products
    FileZilla
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    18 Answers
    No answers on this topic
    User Ratings
    FileZillaIBM File Transfer Service
    Likelihood to Recommend
    10.0
    (37 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    FileZillaIBM File Transfer Service
    Likelihood to Recommend
    FileZilla
    I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.
    Incentivized
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    IBM
    No answers on this topic
    Pros
    FileZilla
    • Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
    • The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
    • We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
    • We are also evaluating whether their technical support is responsive.
    Read full review
    IBM
    No answers on this topic
    Cons
    FileZilla
    • Some of it's user interface could be a bit better designed (at least updated) to more of a modern look, but it's not really that big of a deal.
    • Inside the software it shows you various windows all embedded in one box. Moving the sizes of those windows around is a bit weird, especially if you just want of the windows to go away.
    • From time to time it can hang due to a timeout with the server connection. In those instances, I wish FileZilla would give you a heads up as to why it locked.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Likelihood to Renew
    FileZilla
    Excellent software that does what it's meant to do, without complication.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Usability
    FileZilla
    FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    FileZilla
    I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    FileZilla
    No answers on this topic
    IBM
    No answers on this topic
    Return on Investment
    FileZilla
    • The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
    • The return on investment is quick turnaround for updating files.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    ScreenShots