Fileread AI vs. Lexis+

Lexis Advance is highly customizable and intuitive, perfect for solo or small practitioners who lack the patience for extended training and too much searching. The contracts are also customizable and can be graduated for new practices so you don't go broke in year one paying for research. I do wish there was more contact with a dedicated account rep, and perhaps not with sales. In a larger firm, you can stack more features and content as needed. I probably would go back in time and renegotiate my contract, which stepped up quite a lot in year two and will step up again in year 3 to what I think will be an uncomfortable level. Also, Lexis has maybe one too many brands and could stand a redesign of the main home page.

Incentivized

• Legal Research is top notch. The results are current and almost always relevant
• Filtering - Results can be filtered by State Court, Federal Court (and all districts), Practice area (Medial Malpractice, Mass Tort, Personal Injury etc ...)
• Availability - Lexis Advanced site is always up, I have never had any issues connecting to Lexis Advanced when I needed to research something

Incentivized

• We did have some billing questions once and they weren't quick to respond.
• Going outside of your subscription costs an arm and a leg.
• They have a lot of reps that don't offer the same package pricing.

Incentivized

Very intuitive, easy to use visual qualitative assessments, and I like that they don't "summarize" rules but give exact quotes from cases. The product is super customizable and you can try before you buy. Unlike their main competitor, I don't feel like they tricked me or set me up to purchase more content that I don't need--so in terms of service and overall functionality, they are superior to the competition.

Incentivized

Haven't reached out except for password help but the response was quick. A couple times it locked me out for no reason

Incentivized

I switched from Westlaw because the new Lexis Advance platform seemed more intuitive and I found more cases on point than searching in Westlaw.

Incentivized

• Good ROI for finding debtors
• Good ROI for serving defendants in lawsuits (finding their location information)
• Good ROI for legal research, even though more costly than other options

Incentivized