FileCloud vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FileCloud
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
FileCloud is a secure content collaboration platform (CCP) that provides compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete CCP stack. The platform offers file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and…
$40
per user
OpenText Documentum
Score 8.4 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
FileCloudOpenText Documentum
Editions & Modules
FileCloud
$40
per user
FileCloud Online
$96
per user
No answers on this topic
Offerings
Pricing Offerings
FileCloudOpenText Documentum
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsSelf-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.
More Pricing Information
Community Pulse
FileCloudOpenText Documentum
Features
FileCloudOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
FileCloud
7.2
Ratings
10% below category average
OpenText Documentum
9.2
Ratings
14% above category average
File sync, storage & archiving8.00 Ratings9.00 Ratings
Document management8.00 Ratings9.00 Ratings
Content search & retrieval6.00 Ratings9.00 Ratings
Enterprise content collaboration7.00 Ratings9.00 Ratings
Security, risk management & information governance7.00 Ratings10.00 Ratings
Content capture & imaging00 Ratings10.00 Ratings
Records management00 Ratings9.00 Ratings
Content publishing & creation00 Ratings9.00 Ratings
Contract lifecycle management00 Ratings9.00 Ratings
Automated workflows00 Ratings9.00 Ratings
Artificial intelligence00 Ratings9.00 Ratings
Mobile support00 Ratings9.00 Ratings
Integration00 Ratings10.00 Ratings
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User Ratings
FileCloudOpenText Documentum
Likelihood to Recommend
6.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
FileCloudOpenText Documentum
Likelihood to Recommend
FileCloud is perfect for an environment where they have to adhere to certain audit requirements and where it forces companies to keep their data on-premise. Doing this, companies can still do all of their DLP scans, File Integrity Management, and other things and still make their data easily accessible via HTTPS or other means like FileCloud Drive. If a company is able to utilize cloud-based storage such as Dropbox, One Drive, etc. Then perhaps FileCloud would not be as suited for that particular company.
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What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.
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Pros
  • Access internal file server data from anywhere on the planet with an internet connection.
  • Send out emails with expiration dates, password links, and access control.
  • Ability to send out attachments that are over the email limits for downloading.
  • It integrates with NTFS and Active Directory.
  • Integration plugin for Outlook and Office applications.
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  • It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
  • Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
  • Highly configurable.
  • Very fast searching capabilities.
  • Highly scalable.
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Cons
  • Updates need to be more apparent to FileCloud Drive
  • Uninstall/Reinstall was needed to fix most issues
  • Cost
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  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
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Likelihood to Renew
No answers on this topic
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Support Rating
No answers on this topic
Support is better than with ECM, but could use some improvement.
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Alternatives Considered
The one thing FileCloud has over all other cloud products I have used such as OneDrive, Dropbox, and Box is that you are hosting everything on your own server. You don't have to rely on Microsoft or any other company to maintain the servers and hope that they don't have a large issue to where you can't access your files. As long as you can access your server, you can get to your files.
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Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
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Return on Investment
  • Allowed us to share our files easily
  • Allowed us to manage our cloud shares as we saw fit
  • The need to uninstall/reinstall after every other update was a little time consuming
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  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots

FileCloud Screenshots

Screenshot of Login PageScreenshot of User DashboardScreenshot of Admin DashboardScreenshot of Compliance CenterScreenshot of Workflow Automation