FileCloud vs. M‑Files

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FileCloud
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
FileCloud is a secure content collaboration platform (CCP) that provides compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete CCP stack. The platform offers file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and…
$40
per user
M‑Files
Score 8.9 out of 10
N/A
M-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…N/A
Pricing
FileCloudM‑Files
Editions & Modules
FileCloud
$40
per user
FileCloud Online
$96
per user
No answers on this topic
Offerings
Pricing Offerings
FileCloudM‑Files
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsSelf-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.
More Pricing Information
Community Pulse
FileCloudM‑Files
Features
FileCloudM‑Files
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
FileCloud
7.2
Ratings
10% below category average
M‑Files
-
Ratings
File sync, storage & archiving8.00 Ratings00 Ratings
Document management8.00 Ratings00 Ratings
Content search & retrieval6.00 Ratings00 Ratings
Enterprise content collaboration7.00 Ratings00 Ratings
Security, risk management & information governance7.00 Ratings00 Ratings
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FileCloudM‑Files
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User Ratings
FileCloudM‑Files
Likelihood to Recommend
6.0
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Online Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
Configurability
-
(0 ratings)
9.6
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
FileCloudM‑Files
Likelihood to Recommend
FileCloud is perfect for an environment where they have to adhere to certain audit requirements and where it forces companies to keep their data on-premise. Doing this, companies can still do all of their DLP scans, File Integrity Management, and other things and still make their data easily accessible via HTTPS or other means like FileCloud Drive. If a company is able to utilize cloud-based storage such as Dropbox, One Drive, etc. Then perhaps FileCloud would not be as suited for that particular company.
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M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
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Pros
  • Access internal file server data from anywhere on the planet with an internet connection.
  • Send out emails with expiration dates, password links, and access control.
  • Ability to send out attachments that are over the email limits for downloading.
  • It integrates with NTFS and Active Directory.
  • Integration plugin for Outlook and Office applications.
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  • Version control and history tracking on documents.
  • Search ability to filter content for a team, creator, or another property.
  • Permission control, limit access to documents to read or edit, or only specific workflow states.
  • Administrative control to access all content.
  • Administrative control to restore deleted content.
  • Administrative control to audit and retag content when needed.
  • Robust workflow capabilities.
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Cons
  • Updates need to be more apparent to FileCloud Drive
  • Uninstall/Reinstall was needed to fix most issues
  • Cost
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  • More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
  • When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
  • I've often wished that I could find more detailed tutorials online for some features.
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Likelihood to Renew
No answers on this topic
M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
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Usability
No answers on this topic
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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Reliability and Availability
No answers on this topic
always there.
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Performance
No answers on this topic
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
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Support Rating
No answers on this topic
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
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In-Person Training
No answers on this topic
We had online conference call training with a recording to use later as needed
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Online Training
No answers on this topic
They answer all questions and record your training for later use.
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Implementation Rating
No answers on this topic
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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Alternatives Considered
The one thing FileCloud has over all other cloud products I have used such as OneDrive, Dropbox, and Box is that you are hosting everything on your own server. You don't have to rely on Microsoft or any other company to maintain the servers and hope that they don't have a large issue to where you can't access your files. As long as you can access your server, you can get to your files.
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I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders (thus having many copies) you can build out the relationships, so there is only 1 copy of a document which prevents multiple "originals" from being developed separately.
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Scalability
No answers on this topic
do so much more than we need but has all the stuff we do need.
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Return on Investment
  • Allowed us to share our files easily
  • Allowed us to manage our cloud shares as we saw fit
  • The need to uninstall/reinstall after every other update was a little time consuming
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  • The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
  • From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.
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ScreenShots

FileCloud Screenshots

Screenshot of Login PageScreenshot of User DashboardScreenshot of Admin DashboardScreenshot of Compliance CenterScreenshot of Workflow Automation

M‑Files Screenshots

Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items