FileCloud vs. Kiteworks

FileCloud is perfect for an environment where they have to adhere to certain audit requirements and where it forces companies to keep their data on-premise. Doing this, companies can still do all of their DLP scans, File Integrity Management, and other things and still make their data easily accessible via HTTPS or other means like FileCloud Drive. If a company is able to utilize cloud-based storage such as Dropbox, One Drive, etc. Then perhaps FileCloud would not be as suited for that particular company.

Incentivized

We are sending some pools securely via Kiteworks. Sharing and receiving secure files from 3rd party users and tracking files are very simple. Kiteworks solved compliance and security issues.

• Access internal file server data from anywhere on the planet with an internet connection.
• Send out emails with expiration dates, password links, and access control.
• Ability to send out attachments that are over the email limits for downloading.
• It integrates with NTFS and Active Directory.
• Integration plugin for Outlook and Office applications.

Incentivized

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• Updates need to be more apparent to FileCloud Drive
• Uninstall/Reinstall was needed to fix most issues
• Cost

Incentivized

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

The one thing FileCloud has over all other cloud products I have used such as OneDrive, Dropbox, and Box is that you are hosting everything on your own server. You don't have to rely on Microsoft or any other company to maintain the servers and hope that they don't have a large issue to where you can't access your files. As long as you can access your server, you can get to your files.

Incentivized

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

• Allowed us to share our files easily
• Allowed us to manage our cloud shares as we saw fit
• The need to uninstall/reinstall after every other update was a little time consuming

Incentivized

• We have tried to move to other products but our users will have nothing of that.
• We migrated from the Accellion MFT product with relative ease.
• We have less than 100 users, using over 1.5 TB of space, so it's a very popular product.

Incentivized