Figma vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Figma
Score 8.9 out of 10
N/A
Figma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.
$144
per year
Mural
Score 6.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
FigmaMural
Editions & Modules
Professional
$144
per year
Organization
$540
per year
Starter
Free
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
FigmaMural
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
FigmaMural
Best Alternatives
FigmaMural
Small Businesses
OmniGraffle
OmniGraffle
Score 9.1 out of 10
Canva
Canva
Score 9.1 out of 10
Medium-sized Companies
OmniGraffle
OmniGraffle
Score 9.1 out of 10
Canva
Canva
Score 9.1 out of 10
Enterprises
OmniGraffle
OmniGraffle
Score 9.1 out of 10
Whimsical
Whimsical
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FigmaMural
Likelihood to Recommend
9.0
(0 ratings)
9.6
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.6
(0 ratings)
7.0
(0 ratings)
Availability
5.5
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
5.1
(0 ratings)
9.0
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
6.4
(0 ratings)
-
(0 ratings)
Configurability
6.4
(0 ratings)
-
(0 ratings)
Ease of integration
6.4
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
FigmaMural
Likelihood to Recommend
Figma is a solid design tool to craft the UX design concepts/solutions for digital products. For printed marketing materials such as brochures, marketing flyers, press releases, etc, other design tools such as Adobe Illustrator, Photoshop, or InDesign might make more sense to use for those use case scenarios.
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Remote Collaboration: In a remote or distributed work environment, Mural shines. It enables teams to collaborate effectively in real-time, bridging geographical gaps and facilitating virtual meetings, workshops, and brainstorming sessions. Workshop Facilitation: For facilitators leading workshops or team-building activities, Mural provides interactive templates and tools for engaging participants and achieving specific objectives.
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Pros
  • It's efficient, very efficient. Many things that take multiple clicks on other platforms can be completed in less than half the clicks, for example.
  • Alignment of objects is fast, accurate and easy as red line guides appear when moving objects around.
  • Autolayout ensures a balanced visual experience and aligns with CSS grid systems.
  • The ability to specify a grid and use it. For example, a 2pt or 4pt or 8pt grid.
  • Components and the ability to create a design system speeds up future work tremendously and creates design and brand consistency.
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  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
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Cons
  • Animated prototyping.
  • Tappable overlaid layers - bugs on fixed components, such as an app navigation footer in a prototype
  • Swapping a component but retaining inputted copy or imagery.
  • Performance on prototypes to work better in UserZoom - having to delete hidden layers manually, optimize images, and streamline the file, in general, is time-consuming
  • Folder structures - larger teams need multiple layers of folder structure to help find things.
  • Branch performance - we need better, more user-friendly solutions to get designs to merge better.
  • Branch performance - branching with the option to choose which pages you want in the branch without deleting each page you don't need.
  • Default sharing options need improvement.
  • Responsive ratios' in prototyping without having to recreate pages.
  • Better collaboration with Jira to bring in links in the design mode not just dev mode.
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  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Likelihood to Renew
Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
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No answers on this topic
Usability
It's easy to use for designers who are familiar with design terms and functions from Photoshop and Illustrator. However, non-tech and non-designer collaborators have a hard time figuring out how to leave comments and apply changes, compared to other online design tools like Canva and Squarespace. Even simple drag-and-drops and rearrangement of certain blocks become too complicated due to uncommon functions like Hug and Lock.
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Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
The only regret I have is, its not available when there is no internet
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No answers on this topic
Performance
I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
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No answers on this topic
Support Rating
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
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Chat support tends to get back to you within a few hours and are always helpful.
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In-Person Training
In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
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No answers on this topic
Online Training
Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
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No answers on this topic
Alternatives Considered
I learned UX Design using Sketch and my team was using Sketch when I joined. We no longer use Sketch, and therefore I cannot compare its current functionality to Figma, but at the time of our switch, Figma just had more advanced capabilities- better collaboration, auto-layout tools, prototyping, etc. From what I can tell, it remains best in class for UX Design tools.
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I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
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Scalability
I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
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No answers on this topic
Return on Investment
  • Allows us to get funding for further phases of the project (which is uncountable)
  • Well, it lets us show off when needed due to well suited UI-oriented character
  • Easily approachable by anyone (browser use)
  • User friendly interface
  • More advanced cooperation requires some of the users to have a license
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  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.