TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Figma

    Score8.9 out of 10
    N/AFigma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.

    $15

    per month per editor

    Lucid Visual Collaboration Suite

    Score8.5 out of 10
    N/AThe Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

    $0

    per month

    Pricing
    FigmaLucid Visual Collaboration Suite
    Editions & Modules
    Professional
    $144
    per year
    Organization
    $540
    per year
    Starter
    Free
    Free
    $0
    Individual
    $9
    per month per user
    Team
    $10
    per month per user (3 user minimum)
    Enterprise
    .
    per year
    Offerings
    Pricing Offerings
    FigmaLucid Visual Collaboration Suite
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    FigmaLucid Visual Collaboration Suite
    Considered Both Products
    Figma
    Chose Figma
    Free Version of Figma is quite well to give rapid access to customers on reviews. Existing user base and therefore documentations, tutorials and communities.
    Incentivized
    Chose Figma
    Figma is better for mockups and prototyping
    I prefer the other apps for flow diagrams as they are more intuitive, and people in my organization do not all have access to Figma so i often have to use those (due to cost of licensing)
    Incentivized
    Chose Figma
    Figma is generally better suited than other design tools for prototyping, designing and demoing apps. It is the only suitable tool for building apps. Other design tools/programs we use are more useful for presentations and infographics--but this is largely due to habit (we're …
    Incentivized
    Lucid Software
    Chose Lucid Visual Collaboration Suite
    Figma is a little more robust but can turn new users off by looking too complicated.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    There are nice features in Miro and Figma for designers but I honestly find working on their canvas to be disorienting and the documents/artifacts created are not useful to how I need to communicate things. draw.io as a tool seems similar to Lucidchart but the functionality is …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Figma has a learning curve so only the designers use it and it's fine and good. There is a huge library of templates, plugins, and practically you can make anything and everything you want to. However, the other people like engineers in my team don't know how to use it and also …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    To be clear, I wasn't involved in buying process for any of these: Figma - seems like you can do pretty much everything that Lucid does in Figma. We also use Figma for wireframing. Not sure if you can use Lucidchart for wireframing. Google Slides - I didn't have Lucidchart at …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I think that many of these tools are great, I use Lucidchart because that's what our company uses. I think Lucidchart is better than draw.io. Canva and Figma are different use cases (for me) than Lucid Visual Collab. Figma I would go to for UI design, while Canva for me is …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    While all of the other platforms we have evaluated and some we even use, Lucid has it's own unique solution and aesthetic that we find to work well for us for many of our different deliverables. There is no "One-App-Does-All" solution out there, however, when it comes to …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I usually use excalidraw for more ad hoc realtime visualizations, but I usually use Lucid Visual Collaboration Suite charts when I need to work on a visualization to present in a document / presentation
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucid Visual Collaboration Suite is very professional in comparison to other products and has a lot more to offer.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I think the products are very similar when it comes to actually making flowcharts, but Lucidchart is significantly better when it comes to collaboration and sharing
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I think that among other diagramming tools, Lucidchart is one of the most complete and advanced. For its expertise in diagrams, it offers a wide range of options when it comes to making any kind of diagram because, unlike its competitors that have multiple uses, they do not …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart when compared to the competition is way ahead of them. It has a good number of features available in the free version and the other thing is that there is none to a little learning curve required to understand the product. It is fairly easy to use when we compare it …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    From the product and design perspective, we don't need such complex tools to innovate the existing product. However, Lucidchart will help us to focus on cannibalization.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart comes [in] handy while not replacing all the apps that you currently use but as an extra tool that I used along with all these apps for communication and knowledge transfer.
    The point where Lucidchart brought so much efficiency to my workflows is just amazing and great.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    These products are better to do charts for frontend, Lucidchart is better to do graphics[.]
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart is simple and provide adequate number of options to select from.
    You need not be an expert to use [Lucidchart.].
    Incentivized
    Chose Lucid Visual Collaboration Suite
    We use Lucidchart primarily because it is easier to onboard new users to this program than it is to get them up-to-speed with other tools. It has also been the most cost-effective tool we have used so far.
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    194 Answers
    96%
    Would buy again
    1073 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    171 Answers
    98%
    Delivers good value for the price
    853 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    188 Answers
    98%
    Happy with the feature set
    1094 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    118 Answers
    99%
    Lived up to sales and marketing promises
    587 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    133 Answers
    98%
    Implementation went as expected
    716 Answers
    Best Alternatives
    FigmaLucid Visual Collaboration Suite
    Small Businesses
    Proto.io
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    UXPin
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Marvel
    Score9 out of 10
    Miro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FigmaLucid Visual Collaboration Suite
    Likelihood to Recommend
    9.0
    (201 ratings)
    8.6
    (1124 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    9.1
    (4 ratings)
    Usability
    8.6
    (33 ratings)
    8.9
    (1093 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.1
    (17 ratings)
    7.3
    (877 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FigmaLucid Visual Collaboration Suite
    Likelihood to Recommend
    Figma
    Figma is a solid design tool to craft the UX design concepts/solutions for digital products. For printed marketing materials such as brochures, marketing flyers, press releases, etc, other design tools such as Adobe Illustrator, Photoshop, or InDesign might make more sense to use for those use case scenarios.
    Incentivized
    Read full review
    Lucid Software
    I personally think that Lucid Visual Collaboration Suite is the best visual collaboration software out there. I’ve used Canva, Apple Freeform, and Microsoft whiteboarding software, and none of them really measure up. If you want simple, easy, collaborative, and intuitive, then Lucid Visual Collaboration Suite is the best solution. At the same time, if you’re tight on budget, it’s probably not going to be a solution you can afford.
    Incentivized
    Read full review
    Pros
    Figma
    • Detailed enough to create pixel perfect designs with total control over the outcome
    • Creating and implementing design systems to improve consistency and speed up design work
    • Robust prototyping tools to create simple animations or to connect various pages
    • I love autolayout, which improves design spacing and responsiveness
    Incentivized
    Read full review
    Lucid Software
    • Large number of predefined charts, diagrams, flows
    • A great repository of various symbols and objects
    • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
    • Easy way of duplicating shapes.
    • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
    Incentivized
    Read full review
    Cons
    Figma
    • Prototyping in Figma is pretty much nothing more than a glorified slide show. Sure, variables, etc are available but it takes way to long to set them up and even more time when there are revisions needed.
    • It would be helpful if there were a contextual help system for various functionality. For example, advanced autolayout (like space between) can become very tricky to implement sometimes. I often wish there were an AI assistant to ask for help. I often use ChatGTP to help me through these times.
    • Searching layers needs to be much easier and more intuitive.
    • I would like to be able to make groups like the layers palette in Photoshop. That would help with organization and speed a lot.
    Incentivized
    Read full review
    Lucid Software
    • I have used the templates before and those are nice! I would like to see more
    • The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.
    Incentivized
    Read full review
    Likelihood to Renew
    Figma
    Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Usability
    Figma
    It's easy to use for designers who are familiar with design terms and functions from Photoshop and Illustrator. However, non-tech and non-designer collaborators have a hard time figuring out how to leave comments and apply changes, compared to other online design tools like Canva and Squarespace. Even simple drag-and-drops and rearrangement of certain blocks become too complicated due to uncommon functions like Hug and Lock.
    Incentivized
    Read full review
    Lucid Software
    The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
    Incentivized
    Read full review
    Reliability and Availability
    Figma
    The only regret I have is, its not available when there is no internet
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Performance
    Figma
    I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Support Rating
    Figma
    I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
    Incentivized
    Read full review
    Lucid Software
    I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
    Incentivized
    Read full review
    In-Person Training
    Figma
    In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Online Training
    Figma
    Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Alternatives Considered
    Figma
    Figma compared to other tools has user friendly UI which is very easy for all levels of designers. Compared to Adobe XD and Sketch Figma is stable, while in other tools I have faced software crashing in the middle of the work which resulted in loss of data/design. Compared to other tools it's fast and shows less lag. Collaboration in Figma is very easy as it is cloud based but in XD it's not that smooth working with other designers.
    Incentivized
    Read full review
    Lucid Software
    Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
    Incentivized
    Read full review
    Scalability
    Figma
    I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Return on Investment
    Figma
    • Allows us to get funding for further phases of the project (which is uncountable)
    • Well, it lets us show off when needed due to well suited UI-oriented character
    • Easily approachable by anyone (browser use)
    • User friendly interface
    • More advanced cooperation requires some of the users to have a license
    Incentivized
    Read full review
    Lucid Software
    • It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
    • Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.
    Incentivized
    Read full review
    ScreenShots

    Lucid Visual Collaboration Suite Screenshots

    Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.