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FenixCommerce Intelligent Delivery Platform vs. Narvar

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FenixCommerce Intelligent Delivery Platform

    N/A
    Small Businesses (1-50 employees)
    The vendor provides FenixCommerce Intelligent Delivery Platform (IDP) as a tool to calculate and display accurate, cost-optimized order cut-off and delivery dates on your product, cart, and checkout pages. They state this allows users to set clear expectations that improve the overall shopper experience while: Improving end-to-end conversion an average of 10% Reducing cart abandonment an average of 38% Increasing shipping revenue an average…N/A

    Narvar

    Score8 out of 10
    N/ANarvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.N/A
    Pricing
    FenixCommerce Intelligent Delivery PlatformNarvar
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FenixCommerce Intelligent Delivery PlatformNarvar
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$50,030 Initial installation support for product on checkout page.No setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FenixCommerce Intelligent Delivery PlatformNarvar
    Small Businesses
    No answers on this topic
    Sogolytics
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Sogolytics
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Verint Voice of the Customer
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FenixCommerce Intelligent Delivery PlatformNarvar
    Likelihood to Recommend
    -
    (0 ratings)
    8.4
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FenixCommerce Intelligent Delivery PlatformNarvar
    Likelihood to Recommend
    FenixCommerce, Inc
    No answers on this topic
    Narvar
    If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
    Incentivized
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    Pros
    FenixCommerce, Inc
    No answers on this topic
    Narvar
    • Narvar offered us a turn-key solution that we had up and running in less than a month.
    • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
    • Narvar's solution is scalable/expandable to include returns (once we are ready).
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    Cons
    FenixCommerce, Inc
    No answers on this topic
    Narvar
    • Pricing is much more expensive than competitors.
    • UI Design is often lacking.
    Incentivized
    Read full review
    Support Rating
    FenixCommerce, Inc
    No answers on this topic
    Narvar
    Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
    Incentivized
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    Alternatives Considered
    FenixCommerce, Inc
    No answers on this topic
    Narvar
    At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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    Return on Investment
    FenixCommerce, Inc
    No answers on this topic
    Narvar
    • Not sure we could attribute ROI to this tool.
    Incentivized
    Read full review
    ScreenShots

    FenixCommerce Intelligent Delivery Platform Screenshots

    Screenshot of FenixCommerce Intelligent Delivery Platform estimated delivery date Checkout ExperienceScreenshot of FenixCommerce Intelligent Delivery Platform estimated delivery date Cart ExperienceScreenshot of FenixCommerce Intelligent Delivery Platform estimated delivery date Product Page Experience