FastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.
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2Checkout from Verifone
Score 8.6 out of 10
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The 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by: a proven cloud platform, unmatched expertise and a depth of digital commerce services. The vendor’s value proposition is that their solution simplifies the complexities that online merchants face when expanding and…
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Pricing
FastSpring
2Checkout from Verifone
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FastSpring
2Checkout from Verifone
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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2SELL - 3.5% + 0.30 EUR per successful sale
2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale
2MONETIZE - 6.0% + 0.50 EUR per successful sale
FastSpring is better option for small business and enterprises as well. But if you're a single person managing a person, or don't have a developer on your team, you may need to hire one to integrate the platform on your site, otherwise, it works great on all the parts. Have integrations with Apple, Google and Amazon Pay and accept most of the cards. And handles and tax automatically, which is a plus.
2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one.
Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time.
It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
Compared to Paddle – FastSpring has much more experience in the e-commerce solution market. They already patched many things that Paddle might still go through. And Avangate is just very user-unfriendly (In my personal opinion). Their dashboard and checkout are just outdated. As a software company that builds and sells software via online in 2018 – we need to implement a fresh and simple experience for our potential customers. FastSpring offered this and Avangate didn't.
There's no comparison. Using PayPal as my payment processor was a nightmare. PayPal was really designed for the purchaser not for the seller. Yes, they were cheap but you get what you pay for. Customer service at PayPal was also non-existent. 2Checkout on the other hand is designed for the seller. Their system is mature and feature-filled. It does everything I would need and allows me to present a professional purchasing experience to my clients. The documentation is good, but the best thing about 2Checkout is that I can contact a friendly tech support rep 24/7 via live online chat. I tell them what I'm trying to do and they help me out. If necessary they can escalate the support request and I always receive a chat transcript in my inbox afterward.
