Faronics Core is a remote management tool for endpoints.
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SmartDeploy
Score 9.0 out of 10
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SmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.
If you have just a couple of computers using DeepFreeze this isn't necessary. When you start using 100s of computers and multiple packages (like Deep Freeze, Data Igloo, and Insight) a tool is needed like Core for manageability.
It works really well as an image maintenance and roll-out platform, allowing maintenance of a single "Gold" image. New features allow the deployment of some software packages as part of image deployment. It does not work very well as a maintenance platform in any use for us, but especially not well-suited for Windows 7 to Windows 10 migrations over WAN.
Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
New application created was deployed by SmartDeploy and saved us 20% of our deployment time on whole project providing us major time to build new functionalities and release product earlier
Computer imaging was quite elaborate and yet simple, making it helpful for our client system creation activity. Which helped us bag us new activities of system creation for more projects.
Driver management was causing lots of time consumption for system management team. Which in-turn reduced their focus on actual system issues. With SmartDeploy it helped in improving efficiency of 30% for system management team
