FantasySalesTeam (discontinued) vs. LevelEleven

This is a great way to help show people's progress to others. I also liked the way we can set up rewards for those that hit the target. It would be nice to be able to have the data into PowerBI as well since most people are moving reports and KPI's in PowerBI.

Incentivized

Any org that wants to easily see pacing on a rep, team, director, etc level as well as what needs to change to hit goal could use LevelEleven. There is more powerful software out there like Clari, but they cost WAY more and have crazy over-the-top features our org didn't need. If you need detailed forecasting of deals in the pipe, and "AI-based" forward-looking info (AI gets thrown around way too much these days when it's not true) then perhaps look elsewhere.

Incentivized

• Easy to setup
• Easy for people to view the dashboard
• Great KPI's out of the box

Incentivized

• SFDC integration. Having the metrics on the left-hand side of the CRM is useful. As someone who lives in CRM, I can see real-time what my metrics and output is throughout the week.
• Visibility into team metrics. Great to compare and contrast how I'm doing in relation to the team.

Incentivized

• Sometimes the workflows did not fire correctly
• Creating custom KPI's are harder to setup
• Wish to have these in a PowerBI

Incentivized

• When first implementing, we regularly had crashes that would leave the monitors useless for at least a full day.
• Some lag time between when our reps would log activity and when the numbers would appear on the screens.
• Slow response time from their support team.

Incentivized

It was easy for end users to use the system, or be able to put in on a TV to show the reports. I did not give it a 9 or 10 as the usability for an admin. It takes a good amount of time and knowledge around where to go to to do your job.

Incentivized

I gave it a seven rating for support. The support we used was just the whitepapers and documentation that Microsoft provides. Microsoft does very well in its documentation. I think its pretty simple to install and configure the system, it's pretty basic on getting it setup.

Incentivized

Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100% Their response time was always super quick!

Incentivized

We used MS Dynamics 365 Gamification because we did not have a Power BI team. The dashboards and animations are better than just having a dashboard. It was also nice to have the KPI's already built, where we did not have to build them to do something so simple. Liked how easy the updates were between the Dynamics system.

Incentivized

The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.

Incentivized

• It helped us close more cases.

Incentivized

• Sales Performance goes up during every contest. If you add prizes, you can triple you #.
• We will no longer use the tool because to cast Channel11 to multiple TV. You need a decent computer with lots of RAM(or a cheap Chromebook for every TV we have). Extra spent wasn't the part of a yearly budget.
• Put Sales Reports, Forecasts, and Goals on screens for transparency.

Incentivized