TrustRadius

FACT-Finder vs. Google Search Appliance (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FACT-Finder
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
FACT-Finder is site search software for search, navigation, merchandising, personalization and recommendations. The technology combines online shop functions designed to lead customers to the right products in record time - even with demanding omnichannel strategies. The vendor boasts 20 years of experience and over 1,800 shop projects, retailers experience more sales across digital retail channels - up to 33% on desktop and 125% on mobile. The vendor further states FACT-Finder…N/A
Google Search Appliance (discontinued)
Score 9.4 out of 10
N/A
The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A
Pricing
FACT-FinderGoogle Search Appliance (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FACT-FinderGoogle Search Appliance (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWe understand that in e-commerce, the one-size-fits-all approach doesn't work. Our dynamic prices are based upon the FACT-Finder modules you choose to power your online shop along with the number of monthly search queries and channels needed.—
More Pricing Information
Community Pulse
FACT-FinderGoogle Search Appliance (discontinued)
Best Alternatives
FACT-FinderGoogle Search Appliance (discontinued)
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FACT-FinderGoogle Search Appliance (discontinued)
Likelihood to Recommend
-
(0 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
FACT-FinderGoogle Search Appliance (discontinued)
Likelihood to Recommend
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
Verified User
Anonymous
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Pros
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
Verified User
Anonymous
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Cons
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
Verified User
Anonymous
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Support Rating
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
Neutral rating because I've never needed support.
Verified User
Anonymous
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Alternatives Considered
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
Google search has always been superior. No other search engine application can even come close.
Verified User
Anonymous
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Return on Investment
Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
Verified User
Anonymous
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ScreenShots

FACT-Finder Screenshots

Screenshot of The FACT-Finder cockpit gives clear access to all features you need for your optimizations. View two search results side-by-side for testing and compare before & after performance.Screenshot of Align search results to your business objectives: with Ranking Rules you can customize the sequence in which products appear. Integrating all information from your product data guarantees optimized search results for your priorities.Screenshot of FACT-Finder Merchandising Module makes implementing marketing campaigns simple. Product promotions can be scheduled in the search results, category pages and landing pages down to the minute.Screenshot of Our software suite consists of modules that you can configure via an easy-to-use back-end. The FACT-Finder Core is the foundation for your e-commerce growth with optimized site search and actionable analytics. Each additional module contributes to providing customers with the best experience possible - while giving your conversion a lift. Innovative algorithms and Artificial Intelligence ensure the modules work together seamlessly and constantly improve each other.