It is particularly good for practices with multiple veterinarians as it allows for easy collaboration and communication among team members. The comprehensive medical record-keeping system, appointment scheduling tools, and inventory management features make it easy to manage a busy practice when a case can require ongoing management between multiple vets. Conversely, less tech-savvy users will probably find that the software has a steep learning curve. It will typically require someone who is already well-versed in the software to teach the other employees in the clinic.
In RxWorks and Clinic-ware, only one user can access a record at any particular time. RxWorks has very inefficient and over-complicated menu that requires many clicks to navigate. They do not have a tab feature to allow users to juggle a few cases at a time, which is quite common in clinical practice. They have very limited custom templates. The visual layout of the software is relatively poor.