Ezus is software that helps travel agents, DMCs & tour operators sell more efficiently by allowing them to more quickly build custom programs. Users can can modify or create quotes and presentations, and choose custom templates to get branded proposals sent to customers via PDF, PPT, Word, Excel or web form.
$85
per month per user
RateHawk
Score 10.0 out of 10
N/A
RateHawk, developed by Emerging Travel Group, is a service designed for professionals in the travel industry. This platform caters specifically to travel agencies, tour operators, and corporate clients, providing them with a solution for booking hotels, air tickets, and other travel services. Key Features Hotel Selection: RateHawk offers users access to over 2,900,000 hotels, guest houses, hostels, and apartments worldwide. Users can choose from a wide…
Through my experience Ezus is well suited through large scenarios as make programs make package make budgets manage suppliers. And also manage our relation ship with the clients. The possibilities of the online payments are very well created very very
In particular, planning group travel or trips that span multiple destinations is easy when using the platform because it is simple and effective. It turns out to be very useful when it comes to organizing complicated schedules.
High quality back-office support for managing bookings and accessing important data
Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
Having all travel services managed under a single platform and billed in a single invoice.
Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
May have a learning curve for new users due to its extensive features.
The app does not work with existing databases. All data needs to be entered manually. It doesn't offer the precision required to create travel itineraries and travel documents (not all services appear where they are supposed to). They do not design tailored documents, so many details that should be automatically inserted are in fact missing and one needs to enter them manually for each service, making the app a bit more usable than a couple of excel sheets but nothing more than that.
We selected Ezus because they promised us that working with our database was not an issue, that they could import all the data and make it work seamlessly. We worked with Tour Writer before (not in your list). They were having similar issue with searching the database but then they were able to solve them. Ezus promised to change things and make things work but to this day, not all services selected appear in the itineraries which makes the app completely unreliable. This app is supposed to be precise, listing all services selected is the most basic thing it needs to do but it doesn't which makes is unusable.
RateHawk is much more user friendly. Because of Vinet America’s Customization options to tailor the platform to a specific agency’s needs, the process could require an agency to have their own IT staff to complete this process, which could leave smaller agencies at a loss with their services.
Time is saved in the process of keeping up with separate bills, bookings, and record keeping. This can mean the difference between closing a deal or losing it.
All costs are consolidated under one invoice and professionally recorded without paying your own staff or secretary salary to have this done.
