EZLynx Agency Management vs. Special Agent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EZLynx Agency Management
Score 10.0 out of 10
N/A
EZLynx in Texas offers their Agency Management System as a system for centralizing and managing customer information and automation for the daily workflow.N/A
Special Agent
Score 10.0 out of 10
N/A
Special Agent is an insurance agency management software focusing on customer service and relationship management primarily, from the Massachusetts based company of the same name.N/A
Pricing
EZLynx Agency ManagementSpecial Agent
Editions & Modules
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Offerings
Pricing Offerings
EZLynx Agency ManagementSpecial Agent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EZLynx Agency ManagementSpecial Agent
User Ratings
EZLynx Agency ManagementSpecial Agent
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
EZLynx Agency ManagementSpecial Agent
Likelihood to Recommend
Is user friendly but is a little pricey for a small agency. We use it for most of our operations. But is easy for new users to learn. Could update some of their training modules but compared to other programs they do offer more than some and is being updated routinely
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Pros
  • EZLnyx has an integrated rater which is especially nice when insureds call and ask us to requote a policy renewal.
  • Downloading from carriers is easy and a snap.
  • Commission payout system is the easiest I've seen with any management system.
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Cons
  • Improve Sales Center
  • Increase Ivans Downloads
  • Reduce pricing for smaller agencies
  • Add Carriers to the Rater
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Usability
Very user friendly software and they continue to improve it. We choose it as its "insurance centric" and most features are great. Training is good but some could be updated as they make changes. Would like to see some additional user options added for some tracking capabilities. But it works well for our agency
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Alternatives Considered
While QQ Evolution was a very good agency management platform its time was coming to an end because of the lack of portability. Which is one of the reasons why we made the switch over to EZLynx. The other issue with QQ Evolution was the massive amount of time needed to do end of the month commissions. EZLynx has solved this problem with their much simpler and easier to use commission interface.
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Return on Investment
  • It makes quoting quicker.
  • Managing policies is easier.
  • Cancellations are easier.
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ScreenShots