ExtremeCloud IQ vs. SUSE Manager

In complex environments where redundancy is required or a high density of client devices is in use. It is helpful to small enterprises with limited IT staff, as once the auto-provisioning is set up with AP templates, it means APs can be installed by non-IT staff. Licensing can be complex due to all the models, but the ability for co-term licenses to end on the same expiry is essential.

Incentivized

In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.

Incentivized

• GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
• The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
• The auto channel selection now works very well, including the SDR dual 5GHz mode.

Incentivized

• Manage the content lifecycle of our products over multiple environments.
• Use salt to its fullest extent, including pre-generated states that make installation and configuration very easy.
• Manage repositories.
• Make it easy to audit our own infrastructure.
• Make it easy to bootstrap new systems.

Incentivized

• Licensing as a whole is a nightmare. If you have a device RMA'd - you have to email their licensing team to have the device license transferred to your new hardware. Licensing renewals are also a pain, as oftentimes they don't have the licenses correctly tied to each device you own. Definitely the biggest issue I have with ExtremeCloud IQ Networks
• Hardware is tied to you once you purchase it, so there is no resale market/secondary market for the devices you purchase - should you try to sell them when they're end of life within your organization

Incentivized

• The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
• More premade saltstate for default applications are always nice to have.
• Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.

Incentivized

I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.

Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.

Incentivized

The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.

Incentivized

SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.

I previously used Aruba APs in the early 2010s - but have no other experience since then

Incentivized

The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.

Incentivized

• Extreme has allowed us to significantly reduce the time required for incident resolution.
• Close to zero-touch greatly enhanced our business.

Incentivized

• Manages patch levels for most Linux OS by: date, group, cloud or custom channels
• Make it easy to audit our own infrastructure.
• Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
• 24/7 support team.
• Automatic deployment.

Incentivized