Extreme Wireless Access Points vs. UniFi Cloud Gateways

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.

Incentivized

The Ubiquiti Wireless WAN solution can be used in both small and large corporate environments. However, as it has a rather high cost, its cost-benefit is greater in medium and large corporations, as small corporations may not take advantage of as many resources as the integration between Wi-Fi devices. In medium and large corporations, resources like this represent a very great facility in network management and in the availability of the connection in a transparent way at different points of the company, together with the security of isolated networks logically being made available by the same Wi-Fi device.

Incentivized

• Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
• Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
• Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.

Incentivized

• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

Incentivized

• We use WiNG still for our WAP's, which is ok to do administrative tasks from, but it could be better. However, Extreme Wireless Access Points is moving everything to CloudIQ, which is better in every way and something we plan to move to soon.
• The logo on the access points makes you want to mount the AP's sideways like a diamond because otherwise the logo looks crooked, and that just looks bad, so you have to take extra time sometimes, depending on the mount, to get the AP to look square.

Incentivized

• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

Incentivized

Extreme Wireless Access Points are easy to manage. They are easy to deploy and install. The hardware and firmware are reliable. There a number of things to be improved since we are still using the WiNG platform, but all of those things will be much better when we migrate to CloudIQ.

Incentivized

The combination of performance, range, low-power use, and manageability made it ideal for us.

Extreme Wireless Access Points can support all our devices, even in high capacity areas. They are easy to manage and get basic information. There was a time back around 2017-2018 where people's devices needed to make sure they were using the latest wireless drivers; otherwise, people were having connection issues. Other than that time period, we were able to have fewer complaints from end users.

Incentivized

Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.

Incentivized

We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

We are running Ubiquiti APs for a separate network need in one of our buildings - which we are also happy with. But the difference between Ubiquiti and ExtremeWireless is vast - I cannot find most of the settings I'm used to seeing with ExtremeWireless in the Ubiquiti GUI. That said - you pay for what you get. ExtremeWireless is about 5x the cost per AP than Ubiquiti is. The reliability of uptime with the hardware, as well as the cloud service from ExtremeWireless, has been fantastic to utilize.

Incentivized

Prior to this, we used Cisco Meraki wireless access points, which did not allow for centralized control, therefore several access points shared the same SSID. Because the client's movement from one device to another was not as seamless and reliable as it is with the current Ubiquiti solution, this shift cost both time and stability during configuration.

Incentivized

• Initial expense is high due to pricey hardware, though recurring costs make the ROI better over the long term.
• Remote access is fairly simple and we can deploy entire home setups or even small offices very quickly. This is provides good ROI to get the business moving quickly.

Incentivized

• Huge cost savings. Buy it once and you are done, no annual renewals.
• Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
• Very little maintenance, set it and forget it. Allows us to focus on other tasks.

Incentivized