ExtraHop Performance Platform vs. SolarWinds Network Performance Monitor (NPM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ExtraHop Performance Platform
Score 8.4 out of 10
N/A
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
$5.04
Per Hour
SolarWinds NPM
Score 7.3 out of 10
N/A
SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.
$1,638
per year
Pricing
ExtraHop Performance PlatformSolarWinds Network Performance Monitor (NPM)
Editions & Modules
X- Small
$5.04
Per Hour
Small
$12.34
Per Hour
Medium
$18.76
Per Hour
NPM
$1,638
per year
Offerings
Pricing Offerings
ExtraHop Performance PlatformSolarWinds NPM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
ExtraHop Performance PlatformSolarWinds Network Performance Monitor (NPM)
Features
ExtraHop Performance PlatformSolarWinds Network Performance Monitor (NPM)
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ExtraHop Performance Platform
-
Ratings
SolarWinds Network Performance Monitor (NPM)
8.2
Ratings
0% above category average
Automated network device discovery00 Ratings7.80 Ratings
Network monitoring00 Ratings8.80 Ratings
Baseline threshold calculation00 Ratings8.60 Ratings
Alerts00 Ratings9.40 Ratings
Network capacity planning00 Ratings7.90 Ratings
Packet capture analysis00 Ratings7.20 Ratings
Network mapping00 Ratings7.10 Ratings
Customizable reports00 Ratings7.90 Ratings
Wireless infrastructure monitoring00 Ratings7.60 Ratings
Hardware health monitoring00 Ratings9.40 Ratings
Best Alternatives
ExtraHop Performance PlatformSolarWinds Network Performance Monitor (NPM)
Small Businesses

No answers on this topic

NinjaOne
NinjaOne
Score 9.0 out of 10
Medium-sized Companies
ScienceLogic SL1
ScienceLogic SL1
Score 8.9 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
Enterprises
ScienceLogic SL1
ScienceLogic SL1
Score 8.9 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExtraHop Performance PlatformSolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.0
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
7.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
ExtraHop Performance PlatformSolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
ExtraHop is going to replace our packet capture and storage technology since it not only detects network security breaches but can also have sensors installed throughout our network to look at historical packet captures for analysis. ExtraHop is well suited for threat mitigation, network segmentation, and threat analysis of the network.
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NPM is well suited for small to medium-sized organizations. It does the basic functions of a network monitoring suite very well however some of the more advanced features aren't as straightforward. Basic up/down email alerts work well but there are obviously many solutions that do this as well. I wouldn't recommend NPM for very large organizations because the server needed to support that many devices.
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Pros
  • Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
  • Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
  • Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.
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  • Out of the Monitoring of almost all Network Devices.
  • Build custom pollers to monitor which is not supported out of the box.
  • Further you can alert on these custom metrics and Out of the box metrics.
  • It provides you great dashboards, Reports features.
  • You can integrate it with any MoM layer tools either using its API or sending out traps.
  • Out of the box Integration with Service Now ITSM Tool.
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Cons
  • Search functionality could improve
  • Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
  • Support is decent but not great
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  • Reporting needs to be improved as there are more misses than hits in obtaining the intended output. CA eHealth reporting was much better and robust in comparison.
  • MIBS certification is one more challenge as every-time we have to request support for the addition of OIDs. The UNDP option is great but needs to be more flexible and robust.
  • Bulk discoveries, especially subnet-based, choke up the entire CPU and memory processing on the virtual infra. The discovery Wizard stalls in between without showing any error message for a considerable amount of time.
  • Having multiple APEs makes administration (Patch, Upgrade, etc.) more difficult and complex. Any change in permissions on Application Folders and AV exclusion takes time in diagnosing and isolating the APE.
  • Rabbit MQ and Cortex services frequently get corrupt, and we are unable to find a permanent fix for that.
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Likelihood to Renew
No answers on this topic
We gave it a 10 because there seems to be nothing on the market that comes close to all the features that SolarWinds Network Performance Monitor gives us. All of the features that come with SolarWinds helps to make our IT department more efficient and gives a better ROI for our company.
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Usability
ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.
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SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
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Reliability and Availability
No answers on this topic
Always available. Always is important to plan the software available during the machine/application setup.
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Performance
No answers on this topic
Pages load slow, especially the bettors map. Could be that my server is old.
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Support Rating
Documentation could be a lot better. Tech support is outstanding.
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In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
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Online Training
No answers on this topic
The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
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Implementation Rating
No answers on this topic
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
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Alternatives Considered
A new and very useful ability of ExtraHop [Performance Platform] is the single tool for cloud forensics. Cloud incidents can easily be determined with the ability to implement responses along with assessments to easy the burden of reports. In comparison to Netscout, ExtraHop's user interface is more fluent and easier to maneuver.
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We use NPM along with PRTG Network Monitor. While NPM is great at monitoring network devices and network links and some aspects of the servers, PRTG provides more in-depth monitoring for Server systems, applications and application ports such as Web Ports etc. PRTG also provides a more comprehensive Root cause analysis.
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Scalability
No answers on this topic
No problems to scale the application for other departments.
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Return on Investment
  • Positive impact on eliminating slow app response, which keeps our customers happy.
  • Positive impact on service uptime again keeps customers happy.
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  • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
  • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
  • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
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ScreenShots

SolarWinds NPM Screenshots

Screenshot of Network monitoring software used to reduce network outages and detect, diagnose, and resolve multi-vendor network performance issues.Screenshot of See relationships for routers, switches, interfaces, volumes, and groups, updated automatically without user intervention to maintain the network, not network maps.Screenshot of Reduce visibility gaps into critical network switches, firewalls, and load balancers with Network Insight for Cisco Nexus, Cisco ASA, and F5 BIG-IP.Screenshot of Reduce the flood of unnecessary network alerts. Create alerts based on simple or complex nested trigger conditions, defined parent/child dependencies, and network topology.Screenshot of Identify dead zones and improve wireless coverage. With its network monitoring tool, users can access out-of-the-box wireless reports, including wireless availability and rogue access points.Screenshot of Configure alerts by calculating dynamic baseline threshold data with network performance monitoring software.