Experian Verify vs. Truework

Its very good for onboarding processes which have a time line but if you are looking to start an employee quickly then their checks can take a long time before they are complete.

Their checks for non uk based employees are very efficient.

Incentivized

Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.

Incentivized

• Criminal records checks
• Right to work checks
• Credit checks

Incentivized

• Turnaround time
• The extra associate authorization step
• The ability to edit and create new letter templates specific to our business needs

Incentivized

• Reference checks
• Recalling checks made in error
• Right to work app functionality

Incentivized

• Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
• We are sharing files via SFTP but, all files are not view able after uploading.
• We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.

Incentivized

Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.

Incentivized

Better communication with helpdesk, issues resolved in timely manner without my having to chase alot. Lots of contact with out account manager with experian, help desk are more responsive also. The overall professional presentation of the service and reputable name with experian, which ultimately ed me to switch providers

Incentivized

We worked with only a few vendors. Truework gave a pretty good deal and we were happy with their sales representative, so it was a clear choice. Some of the things we liked about Truework was that some of its clients had the same HRIS system as ours. The data that they requested in the format was easily admissible. The main factor by far was the price and cost savings.

Incentivized

• Good ROI, more efficient than other platforms
• Pricing is easy to understand and consistent and is flat rate
• Ability to perform overseas checks- worked well for our business which was scaling into other territories
• Lots of products to choose from- but we had a bespoke package so diidnt need so many options

Incentivized

• It has a positive impact on business by quick hiring.
• It has a positive impact on quick verification process.
• Integrated with HR portals like Gusto and Zenefits.