Experian Employer Services HR Services vs. Vault Verify

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.

Incentivized

I think it is well suited for the request types we get and our experience with VV has been seamless.

• CIC Plus sets up state and local taxes for employees' home addresses.
• CIC Plus is easy to use.
• CIC Plus offers an I-9 service.

Incentivized

• Took a large amount of manual work off of our plates
• Quick turn around for requests
• Accurate information provided - took the human error part out

Incentivized

• CIC Plus needs to set up the local taxes for employees' home and work location.
• CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
• CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.

Incentivized

• We get various requests for employment verification letters from current employees. It would be nice to have a feature within vault verify that could house various letter templates and allow us to direct all our employees there. Rather than creating a letter inhouse.

Vault Verify has been the best company to work with. The implementation was so easy, quick, and smooth, the customer service is beyond that of other HRIS systems, and the level of trust with I have for Vault Verify to handle our verifications of employment are beyond what my expectations were. All of this and we get money back for every verification that is comppleted was almost too good to be true, but it is true! I recommend this company to everyone who asks! I work with a lot of vendors and they are by far the best

Incentivized

CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.

Incentivized

CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised

Incentivized

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.

Incentivized

Our company previously used Equifax. We had issues with customer service and overall performance. Vault Verify was a game-changer for us.

Incentivized

• I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
• CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
• The taxes that were not paid timely had interest and penalties associated with them.

Incentivized

• It has saved us multiple hours of work per week.
• It gives our employees immediate access to the VOEs they need.
• It has paid us instead of having us pay them.