eXo Platform vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eXo Platform
Score 10.0 out of 10
N/A
eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.
$0
engaged user/month
Google Chat
Score 8.3 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
eXo PlatformGoogle Chat
Editions & Modules
Community
$0
engaged user/month
Social Intranet
$3
per month per user
Digital Workplace Cloud
$5
per month per user
Digital Workplace On-Premise
$5
per month per user
Enterprise Unlimited
9$
engaged user/month
No answers on this topic
Offerings
Pricing Offerings
eXo PlatformGoogle Chat
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eXo PlatformGoogle Chat
Features
eXo PlatformGoogle Chat
Project Management
Comparison of Project Management features of Product A and Product B
eXo Platform
9.2
Ratings
18% above category average
Google Chat
8.4
Ratings
9% above category average
Task Management10.00 Ratings8.00 Ratings
Gantt Charts8.00 Ratings8.50 Ratings
Scheduling10.00 Ratings9.00 Ratings
Workflow Automation8.30 Ratings7.90 Ratings
Mobile Access10.00 Ratings9.30 Ratings
Search10.00 Ratings9.00 Ratings
Visual planning tools8.00 Ratings7.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
eXo Platform
9.5
Ratings
18% above category average
Google Chat
8.9
Ratings
12% above category average
Chat10.00 Ratings10.00 Ratings
Notifications10.00 Ratings10.00 Ratings
Discussions10.00 Ratings8.30 Ratings
Surveys7.10 Ratings8.40 Ratings
Internal knowledgebase10.00 Ratings9.00 Ratings
Integrates with GoToMeeting9.00 Ratings8.00 Ratings
Integrates with Gmail and Google Hangouts10.00 Ratings8.20 Ratings
Integrates with Outlook10.00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
eXo Platform
9.1
Ratings
15% above category average
Google Chat
9.0
Ratings
14% above category average
Versioning8.60 Ratings8.70 Ratings
Video files9.00 Ratings8.00 Ratings
Audio files7.00 Ratings8.30 Ratings
Document collaboration10.00 Ratings9.90 Ratings
Access control10.00 Ratings9.50 Ratings
Advanced security features8.10 Ratings9.90 Ratings
Integrates with Google Drive10.00 Ratings8.10 Ratings
Device sync10.00 Ratings9.30 Ratings
User Ratings
eXo PlatformGoogle Chat
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
8.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.1
(0 ratings)
7.3
(0 ratings)
User Testimonials
eXo PlatformGoogle Chat
Likelihood to Recommend
In our scenario, we're using it for DMS, too. The DMS functionalities are suited only for small enterprises because when the number of resources increases it becomes harder to manage overall configuration. Anyway software is quite easy to use from an end-user point of view and it increases collaboration, especially when the team is already suited to use collaborative tools.
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Google Chat is well-suited for businesses. Where it fits in my organization is to maintain communication between teams. Collaboration between teams to solve issues our customers cannot resolve without using Google Chat. Our Organization depends on it. When someone needs assistance from another team in the organization, we use Google Chat to solve this issue.
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Pros
  • I personally love the user-friendly interface. Often you find software which is difficult to learn, and not utilized as often as it should be because of this. With eXo Platform, the interface is easy to understand, and is not particularly challenging to new users and non-tech savvy individuals.
  • It allows you to get work done, without feeling like using the platform is part of the actual work. It feels more like a natural system you would use in your leisure time to connect with friends and family, rather than a social intranet designed to facilitate employee communication and help you meet project deadlines.
  • The cloud platform allows users to easily share information and files, and collaborate on project work. Another benefit to this is it makes mobile collaboration possible.
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  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
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Cons
  • Ajax call timing is more when creating space from eXo portal. Sometimes some UI portion was getting messed up in older version of eXo portal.
  • Should have a good validations for e.g "There are no documents available in this folder" instead of blank when there are no documents available in document folder.
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  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
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Likelihood to Renew
It is a stable platform that has uniquely solved my issues.
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The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Usability
This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
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As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Support Rating
The eXo platform offers a high quality support, which satisfies the requirements of our company, especially when the platform begins to be used, due to the amount of tools that can be overwhelming. Support responses are made in a short period of time.
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I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Alternatives Considered
EXo platform offers a large number of ready-to-use functions, which determined your selection. Also, that it has a user interface is well designed. It is easy to know what tasks are available in each section. Learn the system and have the best customer service
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It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach files, and have online conversations from the gmail page, in a new window or using the mobile.
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Return on Investment
  • The eXo platform is a great agile tool for concentrating internal human capital.
  • It is excellent for improving communication and collaboration between the company and group members.
  • It generates an effective collaborative work and maximizes productivity with the improvement of teamwork.
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  • Through seamless communication across remote workers, Google Chat has significantly reduced the time spent on back and forth emails.
  • Undoubtedly Google Chat is great for communication but because of a lack of task management tools, we have to rely on other platforms for organizing and tracking tasks.
  • 200MB file size limit in Google Chat often forces us to use other services like Google Drive for sending large files.
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ScreenShots

eXo Platform Screenshots

Screenshot of CalendarScreenshot of A Space HomeScreenshot of DocumentsScreenshot of spacesScreenshot of activity streamScreenshot of gamification