TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genesys Cloud AI

    Score9.3 out of 10
    N/ABased on technology acquired with Exceed.ai, Genesys Cloud AI consists of an AI sales assistant and AI chatbot featuring dynamic lead nurturance and lead qualification process support.N/A

    zoovu

    Score7 out of 10
    N/Azoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.N/A
    Pricing
    Genesys Cloud AIzoovu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Genesys Cloud AIzoovu
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Genesys Cloud AIzoovu
    Likelihood to Recommend
    8.5
    (15 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Genesys Cloud AIzoovu
    Likelihood to Recommend
    Genesys
    No answers on this topic
    Zoovu
    No answers on this topic
    Pros
    Genesys
    • Their customer team is also extremely helpful and willing to put extra time in order to ensure the platform works for your organization.
    • Exceed.ai automatically updates your CRM and marketing automation platform with the latest lead status.
    • It can be deployed in Cloud, SaaS, Web-based.
    Incentivized
    Read full review
    Zoovu
    No answers on this topic
    Cons
    Genesys
    No answers on this topic
    Zoovu
    No answers on this topic
    Support Rating
    Genesys
    No answers on this topic
    Zoovu
    No answers on this topic
    Alternatives Considered
    Genesys
    Our biggest issue with Pipedrive was during the implementation process. We quickly found their programming to be not that good, so we decided to switch to Exceed.ai It is an intelligent virtual assistant tool that can help you with your daily activities. Whether it is scheduling meetings, sending emails, or reminders, we are always at your service.
    Incentivized
    Read full review
    Zoovu
    No answers on this topic
    Return on Investment
    Genesys
    No answers on this topic
    Zoovu
    No answers on this topic
    ScreenShots