Exactly.com vs. PayPal Payments Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Exactly.com
Score 8.0 out of 10
N/A
Exactly.com is a payment gateway for ecommerce projects, supporting payments in 150 currencies for global coverage, and fee-less transactions, designed to smooth interactions between frequent counterparties. Its admin panel allows the user to dive into statistics, KPIs, and opportunities. Stack Exactly stacks on other systems (like PayPal, Apple and Amazon). The vendor boasts Exactly.com's digital wallet for fee-less value transfers system-wide, user-friendly…N/A
PayPal Payments Pro
Score 7.8 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
Exactly.comPayPal Payments Pro
Editions & Modules
No answers on this topic
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
Exactly.comPayPal Payments Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Exactly.comPayPal Payments Pro
User Ratings
Exactly.comPayPal Payments Pro
Likelihood to Recommend
8.0
(0 ratings)
8.2
(0 ratings)
Support Rating
8.0
(0 ratings)
2.3
(0 ratings)
User Testimonials
Exactly.comPayPal Payments Pro
Likelihood to Recommend
Good for online businesses to be able to track incoming payments in various currencies. These payments can be in small or large amounts and they can be recurring to easily create invoices for customers
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Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
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Pros
  • Simple UI
  • Easily understand the stages of the transfer
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  • You can Keep track of transactions and conform accounts daily
  • Require users set strong passwords
  • PayPal Payments also comes with an encryption feature that protects our customer’s and our data to the highest possible standard of security.
  • Like its desktop version, PayPal Payments has a mobile application that is super easy to operate.
  • PayPal Payments is extremely user-friendly and easy to use and comes up with a Great user interface.
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Cons
  • Mobile app has crashed several times in the past
  • Support is not in North America
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  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Support Rating
Good support! We haven't had any issues so far that have been terribly bad. Only recommendation is to have support in North America as well.
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Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Alternatives Considered
The service with Exactly has been great, as well as the easy to understand UI. We haven't had many issues with Exactly on our team! The best thing about Exactly is that we can set up recurring payments in various currencies
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For us, TransferWise was a very good option to be able to send and receive payments, it is a very reliable system and allowed our employees to receive payroll money safely, however, the reason we prefer PayPal Payments is because offers us a more instantaneous receipt of money, TransferWise made us wait several days for payments to be completed, we had to wait a long time for our employees to receive the money we sent them. PayPal Payments is very different, payments are completed instantly, the only delay is the one that is placed with the freezing of funds when sending money to a new employee.
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Return on Investment
  • Save time on transferring and tracking payments
  • Accepting various currencies from customers all over the world
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  • In the past year we've lost a couple hundred dollars due to cancelled payment agreements
  • Due to the large percentage who choose PayPal Payments, it's brought in thousands in sales that may have been abandoned otherwise
  • Customers trust PayPal Payments and some feel more comfortable with it rather than putting in their credit card info. It's allowed purchasers who otherwise wouldn't have bought to purchase with the security of not having to enter sensitive payment info.
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