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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exact Online

    Score7.6 out of 10
    N/AExact Online is a configurable, cloud-based multi-purpose Enterprise Resource Planning (ERP) Suite from global company Exact Software, headquartered in the Netherlands.

    $158

    per month

    Xero

    Score7.8 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    Exact OnlineXero
    Editions & Modules
    Exact for Time & Billing
    $158
    per month
    Exact for Wholesale Distribution
    237-554
    per month
    Exact for Project Management
    316-369
    per month
    Exact for Manufacturing
    422-739
    per month
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    Exact OnlineXero
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Community Pulse
    Exact OnlineXero
    Considered Both Products
    Exact Software
    No answer on this topic
    Xero
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    134 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    129 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    135 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    109 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    124 Answers
    Features
    Exact OnlineXero
    Customization
    Comparison of Customization features of Exact Online and Xero
    Feature
    Exact Online
    7.5
    1 Ratings
    1% below category average
    Xero
    8.4
    151 Ratings
    10% above category average
    API for custom integration8.01 Ratings7.979 Ratings
    Plug-ins7.01 Ratings9.0138 Ratings
    Security
    Comparison of Security features of Exact Online and Xero
    Feature
    Exact Online
    8.0
    1 Ratings
    2% below category average
    Xero
    7.1
    189 Ratings
    16% below category average
    Single sign-on capability8.01 Ratings5.572 Ratings
    Role-based user permissions8.01 Ratings8.7187 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Exact Online and Xero
    Feature
    Exact Online
    4.7
    1 Ratings
    42% below category average
    Xero
    8.7
    213 Ratings
    10% above category average
    Dashboards4.01 Ratings8.6209 Ratings
    Standard reports6.01 Ratings9.0211 Ratings
    Custom reports4.01 Ratings8.4187 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Exact Online and Xero
    Feature
    Exact Online
    6.9
    1 Ratings
    11% below category average
    Xero
    7.3
    223 Ratings
    6% below category average
    Accounts payable7.01 Ratings8.8203 Ratings
    Accounts receivable7.01 Ratings8.8209 Ratings
    Global Financial Support5.01 Ratings7.167 Ratings
    Primary and Secondary Ledgers5.01 Ratings9.065 Ratings
    Journals and Reconciliations6.01 Ratings9.890 Ratings
    Configurable Accounting7.01 Ratings2.859 Ratings
    Standardized Processes8.01 Ratings3.659 Ratings
    Cash management00 Ratings8.4191 Ratings
    Bank reconciliation00 Ratings8.7216 Ratings
    Expense management00 Ratings8.2197 Ratings
    Time tracking00 Ratings7.973 Ratings
    Fixed asset management00 Ratings8.8137 Ratings
    Multi-currency support00 Ratings7.6130 Ratings
    Multi-division support00 Ratings8.2112 Ratings
    Regulations compliance00 Ratings8.7112 Ratings
    Electronic tax filing00 Ratings9.8116 Ratings
    Self-service portal00 Ratings8.4130 Ratings
    Intercompany Accounting00 Ratings4.440 Ratings
    Localizations00 Ratings8.039 Ratings
    Enterprise Accounting00 Ratings2.433 Ratings
    Centralized Rules Framework00 Ratings3.333 Ratings
    Inventory Management
    Comparison of Inventory Management features of Exact Online and Xero
    Feature
    Exact Online
    7.0
    1 Ratings
    12% below category average
    Xero
    6.7
    101 Ratings
    9% below category average
    Inventory tracking7.01 Ratings9.097 Ratings
    Automatic reordering00 Ratings6.224 Ratings
    Location management00 Ratings6.229 Ratings
    Manufacturing module00 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of Exact Online and Xero
    Feature
    Exact Online
    6.7
    1 Ratings
    16% below category average
    Xero
    6.2
    89 Ratings
    22% below category average
    Pricing7.01 Ratings6.262 Ratings
    Order entry7.01 Ratings6.256 Ratings
    Cost of goods sold6.01 Ratings6.366 Ratings
    Credit card processing00 Ratings6.358 Ratings
    Order Orchestration00 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings
    Order exception Resolution00 Ratings6.117 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Exact Online and Xero
    Feature
    Exact Online
    6.7
    1 Ratings
    11% below category average
    Xero
    -
    Ratings
    Billing Management7.01 Ratings00 Ratings
    Cash and Asset Management7.01 Ratings00 Ratings
    Period Close7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Exact Online and Xero
    Feature
    Exact Online
    6.7
    1 Ratings
    13% below category average
    Xero
    -
    Ratings
    Budgeting and Forecasting8.01 Ratings00 Ratings
    Project Costing8.01 Ratings00 Ratings
    Cost Capture7.01 Ratings00 Ratings
    Capital Project Management7.01 Ratings00 Ratings
    Customer Contract Compliance6.01 Ratings00 Ratings
    Project Revenue Recognition7.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Exact Online and Xero
    Feature
    Exact Online
    -
    Ratings
    Xero
    7.5
    73 Ratings
    3% below category average
    Pay calculation00 Ratings8.065 Ratings
    Benefit plan administration00 Ratings8.023 Ratings
    Direct deposit files00 Ratings7.249 Ratings
    Salary revision and increment management00 Ratings7.141 Ratings
    Reimbursement management00 Ratings7.054 Ratings
    User Ratings
    Exact OnlineXero
    Likelihood to Recommend
    4.0
    (1 ratings)
    7.8
    (238 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.1
    (35 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (163 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (122 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Exact OnlineXero
    Likelihood to Recommend
    Exact Software
    If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
    Incentivized
    Read full review
    Xero
    No answers on this topic
    Pros
    Exact Software
    • Complete pack with many options, use it as CRM, ERP or simply for your bookings.
    • Many connections with external programs, webshops, etc.
    • Automatic backups.
    Incentivized
    Read full review
    Xero
    • Repeating invoices (most of my business is monthly recurring invoices) - it does these very well.
    • Reporting - particularly being able to dig into the different lines of the P&L statement.
    • Tracking categories - I assign a category to every line of every invoice so it's easy to see how much has been sold of each type of service every month and year, and compare them to previous periods.
    Incentivized
    Read full review
    Cons
    Exact Software
    • Support... It's bad, and when you want to stop or step back it's near impossible.
    • Price, they tend to increase it without warning, and with all the extras it goes up fast.
    • If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    Exact Software
    No answers on this topic
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    Exact Software
    No answers on this topic
    Xero
    No answers on this topic
    Reliability and Availability
    Exact Software
    No answers on this topic
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    Exact Software
    No answers on this topic
    Xero
    No answers on this topic
    Support Rating
    Exact Software
    No answers on this topic
    Xero
    No answers on this topic
    In-Person Training
    Exact Software
    No answers on this topic
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    Exact Software
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    Exact Software
    No answers on this topic
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    Exact Software
    I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
    Incentivized
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Scalability
    Exact Software
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Return on Investment
    Exact Software
    • Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
    • Positive: Once an ERP connection is running you can automate a lot in the process.
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    Xero Screenshots

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