Exact Globe+ vs. Zoho One

For a smaller company I can see this being a realistic solution. The cost is relatively low, complexity and install isn't too painful, and it's not difficult to use for the most part. As a large enterprise ERP system I believe this is a bit too simple. It is a cheaper alternative but would be hard to use if we were much larger.

Incentivized

Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.

Incentivized

• Inventory, Item Data, Purchase, Order, General Ledger, Number & Document Settings are seamlessly setup in Exact Global
• Core processes of Purchase Management (PO process), Inventory Management (Inventory Costing, Sales Process, Interbranch Transfers, Stock Count), Sales Order Management (Creating, Maintaining, Printing, Fulfilling Sales Orders) are managed at a click of a button in Exact Global
• EWS Growers (customer), supplier and items data are managed seamlessly in Exact Global for various financial processes setup

Incentivized

• Customized dashboards
• Easy to see the kpis for different aspects of my business
• And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
• The analytics is great what else
• Collaboration tools are excellent

Incentivized

• The necessity to buy individual modules to fit specific needs is a bit of a pain, it feels like you're being nickle and dimed.
• Revision control on bills of material and parts is not intuitive or easy. We have not purchased the engineering change module, but it appears it may be needed to really implement this.
• It's difficult to transfer engineering models from popular solid modeling software, requiring a third party solution to really make the transfer work as designed.

Incentivized

• In my opinion, SUPPORT IS AWFUL!!!
• If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
• Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
• In my experience, expect any e-mail to the main support e-mail to go unanswered.
• The first year of support was great, but after we renewed for the second year, it has become terrible.

Exact Global is a strategic tool for financial core processes operations at EWS. It is integrated with ERP to seamlessly deliver key processes like O2C, P2P etc. and very well liked by users for its ease of use and flexibility of data moving across different systems. Exact Global is a part of EWS’s enterprise architecture and roadmap aligned to PACE strategy for achieving business objectives

Incentivized

ZOHO is very easy to use. All you need to do is follow the steps and features aligned in it. ZOHO doesn't need complex coding or training; anyone can easily access and use it. You may feel a bit of difficulty initially, but show me an easy tool when you are using it for the first time.

Incentivized

Receive Great support from Exact Global team. Timely response and resolution by the vendor and never breach on SLAs - it’s a support team’s dream to support Exact Global.

Incentivized

Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.

Incentivized

Exact Global served EWS’s purpose of streamlining global core financial processes per industry best practices in one e2e solution better than other products evaluated on multiple parameters - cost, ease of setup, flexibility and suiting the use cases better. Exact Global has integrated well with our ERP for a seamless delivery of core financial processes

Incentivized

The primary reason we switched from Daylite is when we started using Virtual Assistants and wanted a cloud based alternative which Daylite didn't provide. We left MYOB when I think it stopped supporting Apple computers. We left AccountEdge when it stopped supporting payroll tax tables for Apple computers. Thankfully, each time we left one software company we were led to Zoho and have remained ever since.

Incentivized

• Monitoring of production cost.
• Registration and documentation of engineering changes.

Incentivized

• Projects is a lifeline for the onboarding team, as it does the major heavy lifting in onboarding project management
• Data flow between apps is a must have for contextual information to pass on between teams
• In terms of ROI, it happens much quicker compared to having multiple apps to do the job, as Zoho One is a lot cheaper than having many tools.

Incentivized