EverWebinar vs. RingCentral Events

Just to give you an idea of the whole process. You connect your recorded video to EverWebinar and then it takes you through the steps to build out the whole automated webinar system. You design a registration page, once a person is registered they are taken to a holding room, which you will also design or choose a template, that has a timer of when the webinar will start. Once the timer is up, you are then directed to the "live" webinar. Since it appears to be live, you are unable to stop it or rewind. It has worked wonderfully for us for the past year

Incentivized

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Incentivized

• Tracking visitors to the webinar
• Design and housing of the registration page and webinar room
• Integration with our website as well as our CRM

Incentivized

• Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
• Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
• Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
• Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.

Incentivized

• Choppy screenshare and annotation
• Poor customer service
• terrible server capabilities to host large crowds
• it doesn't seem like they upkeep this product
• customer services responses are canned responses
• a lot more - would not recommend

• The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
• The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.

Incentivized

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due

Incentivized

Everwebinar has overall good usability due to its easy-to-use interface. This is the main reason I am giving this rating. There are more things that could be improved including the landing page templates. We have reflected this to support however this has not been addressed at all.

Incentivized

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

Incentivized

Overall good to use, gaining positive ROI for our business. The user interface is easy to use and intuitive. However, the landing page templates need to be improved and the customer support is rather appalling. Multiple features have been suggested however there always have never been replies from their customer support.

Incentivized

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.

Incentivized

EverWebinar is easier to use and a more robust platform. The significant factor is the functionality of analytics, which lets you know how your webinars are performing and can make adjustments as necessary. The other platforms do not offer this and can be more complicated to use and implement.

Incentivized

Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.

Incentivized

• We've been able to easily make back the money that EverWebinar costs with selling $300 products up to $2000 products.
• Automating an already successful webinar with EverWebinar is a smart move. Don't try and create one that isn't proven to work.
• There are several webinar platforms out there but EverWebinar does a great job with turning it evergreen.

Incentivized

• Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
• We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
• The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.

Incentivized