TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eversign

    Score9 out of 10
    N/AViennese company Apilayer offers eversign, an electronic signature application featuring document security and storage with audit trail, templates, contact management, and integrations with other popular applications (e.g. Dropbox, Google Docs, etc.).

    $9.99

    per month

    Dropbox Sign

    Score8.3 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Pricing
    eversignDropbox Sign
    Editions & Modules
    Basic
    $9.99
    per month
    Professional
    $39.99
    per month
    Professional Plus
    $79.99
    per month
    Free
    Free
    Enterprise
    Contact sales team
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $17.5
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    Offerings
    Pricing Offerings
    eversignDropbox Sign
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Additional pricing available for HelloWorks and HelloFax
    More Pricing Information
    Community Pulse
    eversignDropbox Sign
    Considered Both Products
    Stack Holdings GmbH
    No answer on this topic
    Dropbox
    Chose Dropbox Sign
    Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts.
    Incentivized
    Chose Dropbox Sign
    I felt like dropbox was much easier to use and more mobile-friendly all for a good price.
    Incentivized
    Chose Dropbox Sign
    I think Dropbox Sign is very comparable to the others. I think they all do what they set out to do, but Dropbox Sign seemed to be the best deal, money wise.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    140 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    133 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    111 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    127 Answers
    Best Alternatives
    eversignDropbox Sign
    Small Businesses
    Foxit eSign
    Score9.8 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    MSB Docs
    Score9.4 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Conga Sign
    Score7.8 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eversignDropbox Sign
    Likelihood to Recommend
    9.0
    (9 ratings)
    9.0
    (177 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    8.4
    (11 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (123 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.7
    (18 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (120 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    eversignDropbox Sign
    Likelihood to Recommend
    Stack Holdings GmbH
    EverSign is well-suited for smaller organizations needing to sign any volume of documents, but is unable to afford more expensive options, like DocuSign. The functionality and options are impressive for how cost-effective it is compared to better-known alternatives. If you are sending many larger documents, EverSign may not be the best option. It can be difficult to review the documents in EverSign itself, so it's better suited to signing a larger document already reviewed off the platform. Organizations that can afford to pay the higher price for a more efficient option may want to do so.
    Incentivized
    Read full review
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    Pros
    Stack Holdings GmbH
    • Ease of use. Unlike Docusign, when you create text fields on your doc, it allows you to enter the text into the box directly, whereas I have to click on the field and enter the text on the right hand side panel in Docusign.
    • Speed. The documents load pretty quickly.
    • Notification. It informs you every time a signer has signed the doc.
    Incentivized
    Read full review
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    Cons
    Stack Holdings GmbH
    • Using the template was a little hard to understand when setting it up for users to sign.
    • If you don't know where to click, logging in can be a little confusing.
    Incentivized
    Read full review
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    Likelihood to Renew
    Stack Holdings GmbH
    Not enough features
    Incentivized
    Read full review
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    Usability
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    Reliability and Availability
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    Performance
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    Support Rating
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    Implementation Rating
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
    Read full review
    Alternatives Considered
    Stack Holdings GmbH
    DocuSign is another alternative. However, it is much more expensive. For a small business we tried to avid working with companies that are more expensive. DocuSign is more well known too, and perhaps has more features. However we can find other alternatives to these features. Like sorting and uploading these documents manually. However for a larger company, this would be something to take into account.
    Incentivized
    Read full review
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    Scalability
    Stack Holdings GmbH
    No answers on this topic
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    Return on Investment
    Stack Holdings GmbH
    • no need to travel to remote locations to sign documents.
    • no need to use expensive shipping to get the paper documents.
    • no need to worry if the signatures will be valid.
    Incentivized
    Read full review
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation