Everhour vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Everhour
Score 8.4 out of 10
N/A
Everhour is a time tracker equipped with project & team management features. Everhour integrates with project management apps so users can track time on tasks right from its interface: Asana, Basecamp, Trello, Jira, ClickUp, Basecamp, Notion, Todoist, GitHub, GitLab, etc. Its time tracking features provide options for timekeeping and time management. It helps to facilitate a team's time tracking experience by adding reminders, auto stop timers, start and stop timers, and…
$0
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
EverhourWhen I Work
Editions & Modules
Free
$0
Lite
$6.00
per month per user
Team
$10.00
per month per user
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
EverhourWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EverhourWhen I Work
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EverhourWhen I Work
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EverhourWhen I Work
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
7.7
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
EverhourWhen I Work
Likelihood to Recommend
Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members
  • It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome
  • It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems
  • It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish)
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • An integration with the desktop version of Asana would be useful, as many of our employees use that version.
  • A reminder when a task has been running for a while would be useful too, as the user could have forgotten to turn off the timer
  • Multiple tasks running simultaneously would be useful, as many times we solve some problems while we are reunited or complete some tasks while other processes are running.
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
No answers on this topic
It's a powerful tool for employee management and intuitive to use.
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Usability
Everhour's overall usability is definitely one of its key strengths. The UI is intuitive and clean, making time tracking feel less "technical" than other solutions we've tried. Our entire team, including less tech-savvy contractors, found it easy to use.
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While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.
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Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
When evaluating other systems, we compared Everhour against Toggl Track and JIRA. Toggl Track offered robust reporting but felt too feature-heavy for our contractor management needs. It was also a bit more difficult to use. JIRA's time tracking, while powerful for development teams, was overly complex for us and had too much overhead.
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When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
  • Simplifies end-of-month billing processes and reduces manual entry
  • Quicker team onboarding due to consistent time tracking structure between Asana & Everhour
  • Improved productivity due to Asana integration as tasks can be reassigned and tracked by multiple team members, regardless of who is assigned to the task (good for collaboration between team members)
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

Everhour Screenshots

Screenshot of Keep track of projects, set budgets and alerts, split billable and non-billable hoursScreenshot of Track time from the website, from a browser toolbar and inside project management toolsScreenshot of Create tasks, track time, and update progress in one place.Screenshot of Track staff related expenses and invoice billable expenses to clients with integrated invoicingScreenshot of Create invoices from the logged work just in a few clicks. Watch the reported time and the accurate time invoiced.