Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eventbrite
Score 7.9 out of 10
N/A
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A
OneCause
Score 8.8 out of 10
N/A
OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.N/A
Pricing
EventbriteOneCause
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EventbriteOneCause
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events
More Pricing Information
Community Pulse
EventbriteOneCause
Best Alternatives
EventbriteOneCause
Small Businesses
Whova
Whova
Score 8.9 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 6.1 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Bloomerang CRM
Bloomerang CRM
Score 8.1 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EventbriteOneCause
Likelihood to Recommend
8.0
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
8.8
(0 ratings)
Usability
9.0
(0 ratings)
9.2
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
7.5
(0 ratings)
9.1
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
10.0
(0 ratings)
8.9
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
EventbriteOneCause
Likelihood to Recommend
This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).
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I'm not sure if it is because I have used it so much, but OneCause is the easiest self-explanatory event platform. After 15-20 minutes of use, anyone should be able to navigate at a basic level. It is very user-friendly, and I have been able to train volunteer staff effectively.
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Pros
  • Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
  • Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
  • Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.
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  • Customer service during planning phases- reps always get back to me to help answer my questions.
  • Event managers are always great to work with at our Gala. We really need someone to make sure the whole program runs well, and OneCause never disappoints.
  • Variety of events that we can use this for is awesome! No need for paypal, venmo, etc.
  • Mobile bidding has been a game changer for us. People can participate in our auction even if they cannot attend the event!
  • Platform is relatively easy to use- intuitive even for those who are not techy!
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Cons
  • While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
  • My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
  • Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.
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  • Wanted to be able to manually add gifts to a fund appeal (at least in our package)
  • Wish we had the ability to add more polish to our auction page and scoreboard ourselves (not have to pay OneCause to do it for us)
  • Would like to have the set-up of a new event to be more intuitive.
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Likelihood to Renew
Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
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We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
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Usability
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
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I think that OneCause is a very intuitive, user-friendly platform on the non-profit user's side and also from the donor's perspective. They have created a software that is good for both mobile devices and desktop computers. The customization allowed for your campaigns is also incredible - you can make each fundraising website feel like a true extension of your non-profit
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Reliability and Availability
No answers on this topic
Support staff is there to help out and it is nice knowing there are available on event day as well
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Performance
No answers on this topic
This feature is amazing. Nice to have reports immediately when the event (auction) is over
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Support Rating
Always willing to help out and they have a ton of information handy on their website for self-service. If you can't find what you're looking for, their support team is quick to help out and provide any assistance you may need.
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The OneCause staff is knowledgeable and willing to assist. When we have had questions, they are quick to respond and provide assistance. Our assigned event manager each year has been very good about checking in with us to make sure planning is running smoothly. Additionally, the onsite team has always been friendly and helpful. They stay with us throughout the event to address any issues that may arise.
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In-Person Training
No answers on this topic
We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
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Online Training
No answers on this topic
Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
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Implementation Rating
Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
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I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
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Alternatives Considered
My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
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We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
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Scalability
No answers on this topic
The product has everything I need
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Return on Investment
  • We have greater flexibility using Eventbrite than with our previous system. Previously, we could not schedule events or invites to occur at a specific time. If we wanted to promote our event 1-week in advance, our invite would go out based on the date/time of the event.
  • Generally, about half the number of people who register for our events actually attend. But there are occasions when we need to limit registrations, something we couldn't do with our previous system.
  • Eventbrite allows us to email our registered attendees ahead of an event with further details, or to follow-up with things discussed during our event. It provides yet another way of promoting our next event.
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  • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
  • It has elevated our events with the easy check in features to keep the event smoth.
  • It has saved so much time and stress with the customer service support accessibility and knowledge.
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ScreenShots

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

OneCause Screenshots

Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.