Eventbrite vs. Eventzilla

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eventbrite
Score 7.9 out of 10
N/A
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A
Eventzilla
Score 10.0 out of 10
Small Businesses (1-50 employees)
Eventzilla provides a free management and registration solution targeted for organizers of any size. This solution allows users to host free events at no charge. However, for paid events, there is a $1 flat fee per attendee. The solution can be used for conferences, fundraisers, classes, festivals, parties, concerts sporting events, networking events and more.N/A
Pricing
EventbriteEventzilla
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EventbriteEventzilla
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free eventsFree forever to register and set up events Free forever for free events $1 flat fee per attendee for paid events No margin on credit card processing fees which are payable directly to the payment gateway.
More Pricing Information
Community Pulse
EventbriteEventzilla
Best Alternatives
EventbriteEventzilla
Small Businesses
Whova
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Score 8.9 out of 10
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Whova
Whova
Score 8.9 out of 10
Enterprises
Cvent Event Diagramming
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Score 9.5 out of 10
Whova
Whova
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EventbriteEventzilla
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
7.0
(0 ratings)
Support Rating
7.5
(0 ratings)
5.9
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
EventbriteEventzilla
Likelihood to Recommend
This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).
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  • Eventzilla is a one-stop shop platform for all your online as well as offline event management needs.
  • It helps you set up everything - creating landing pages, managing registrations, forms, attendees, streaming, poll questions, surveys, payments, and event promotion.
  • The data can be easily retrieved and exported later.
  • The interface however needs a little improvement.
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Pros
  • Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
  • Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
  • Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.
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  • Simple event setup.
  • Easy to update details and create effective ticketing collateral.
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Cons
  • While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
  • My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
  • Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.
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  • Some aspects of the software could be more intuitive - I found that pointing my domain to the Eventzilla landing page was extremely difficult
  • It is not easy to get a hold of customer support - It took a significant amount of time for me to get in contact with a support agent
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Likelihood to Renew
Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
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No answers on this topic
Usability
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
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As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased
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Support Rating
Always willing to help out and they have a ton of information handy on their website for self-service. If you can't find what you're looking for, their support team is quick to help out and provide any assistance you may need.
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Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.
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Implementation Rating
Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
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No answers on this topic
Alternatives Considered
My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
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I am not particularly familiar with any event registration / ticketing alternatives. This software was used by my organization when I was hired and it is all I am familiar with!
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Return on Investment
  • We have greater flexibility using Eventbrite than with our previous system. Previously, we could not schedule events or invites to occur at a specific time. If we wanted to promote our event 1-week in advance, our invite would go out based on the date/time of the event.
  • Generally, about half the number of people who register for our events actually attend. But there are occasions when we need to limit registrations, something we couldn't do with our previous system.
  • Eventbrite allows us to email our registered attendees ahead of an event with further details, or to follow-up with things discussed during our event. It provides yet another way of promoting our next event.
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  • We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
  • Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.
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ScreenShots

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Eventzilla Screenshots

Screenshot of Simple online event registration solutionScreenshot of Events DirectoryScreenshot of Our clientsScreenshot of Intuitive and user friendly event dashboard