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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Event Espresso

    Score9.9 out of 10
    N/AEvent Espresso headquartered in Utah offers an event registration and management platform supplying automated help for ticketing and ticket purchases, registration forms and pricing, promotions and correspondences (e.g. email), multiple attendee registration, and other features.

    $79.95

    per year

    RingCentral Events

    Score5.7 out of 10
    N/ARingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

    $119

    per month per seat

    Pricing
    Event EspressoRingCentral Events
    Editions & Modules
    Personal Support License
    $79.95
    per year
    Everything Support License
    $299.95
    per year
    Events Free Trial
    $0
    per month
    Events Pro
    $119
    per month per seat
    Events Pro+
    $239
    per month per seat
    Events Enterprise
    $359
    per year per seat
    Offerings
    Pricing Offerings
    Event EspressoRingCentral Events
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Each event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan.
    More Pricing Information
    Community Pulse
    Event EspressoRingCentral Events
    Considered Both Products
    Event Espresso
    No answer on this topic
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    29 Answers
    Best Alternatives
    Event EspressoRingCentral Events
    Small Businesses
    SignUpGenius
    Score7 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoom Events & Webinars
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Zoom Events & Webinars
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Event EspressoRingCentral Events
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.4
    (35 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Event EspressoRingCentral Events
    Likelihood to Recommend
    Event Espresso
    As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
    Incentivized
    Read full review
    RingCentral
    Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
    Incentivized
    Read full review
    Pros
    Event Espresso
    • Instead of sending traffic to a third party, Event Espresso allows us to integrate our registration straight into our website.
    • Easy to set up, dependable platform, and a variety of payment channel alternatives.
    Incentivized
    Read full review
    RingCentral
    • Awesome for managing several sets of panelists
    • Very easy to manage event attendees
    • Love the chat functionality during the events, enabling the audience to connect with each other
    • Hugely simple for anyone with little tech knowledge to design and run an event
    • Cost effective for the volume of events we run, where we need scale and quality
    • Live streaming an event is also very well catered for
    • Branding across the platform is simple to implement
    Incentivized
    Read full review
    Cons
    Event Espresso
    • Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else).
    • The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does.
    • The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases.
    Incentivized
    Read full review
    RingCentral
    • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
    • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
    Incentivized
    Read full review
    Likelihood to Renew
    Event Espresso
    No answers on this topic
    RingCentral
    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Incentivized
    Read full review
    Usability
    Event Espresso
    No answers on this topic
    RingCentral
    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Incentivized
    Read full review
    Support Rating
    Event Espresso
    No answers on this topic
    RingCentral
    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Incentivized
    Read full review
    Alternatives Considered
    Event Espresso
    I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
    Incentivized
    Read full review
    RingCentral
    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Incentivized
    Read full review
    Return on Investment
    Event Espresso
    • Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment.
    • The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product.
    • Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser.
    Incentivized
    Read full review
    RingCentral
    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Incentivized
    Read full review
    ScreenShots

    RingCentral Events Screenshots

    Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.